Kelly Phifer

Supervisor oversees daily operations, manages staff, and ensures compliance with safety and alcohol regulations.

Essential Duties and Responsibilities including the following.

Other duties may be assigned.

Opening and closing and secures stores.

Review price sheet to note sales changes for sales items.

Ring up sales and totals purchases on cash register.

Enter mixed beverage customer's orders in computer system.

Pulls and processes bottles from stock on hand to fill mixed beverage customer's orders.

Collects cash, check, or charge payment from customer and makes change for cash transactions.

Evaluates customers for possible impairment,and ensures that purchaser's are over 21 years of age.

Offloads truck and transfers inventory from trucks to storage area and from storage area to sales area.

Stocks shelves and fronts bottles on shelves.

Consistently participates in loss prevention efforts by watching for shoplifters.

Counts money in cash drawer at beginning and end of work shift.

Records daily transaction amounts from cash register to balance cash drawer.

• Oversees Execution, Floorset team. Mapping, setting goals. Conference calls, Transfers.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise.
• Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs.