Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Plemmons

Columbia,SC

Summary

My objective is to obtain a challenging administrative office position where I can use my strong communication skills and self-starter attitude to undertake new challenges. With a strong focus on customer service, my goal is to use my skills and knowledge in a meaningful way.

I am passionate about projects that reinvigorate policy and procedure to reflect the values and stewardship that are the backbone of the business.

Overview

6
6
years of professional experience

Work History

Sales Associate

Old Navy
Columbia, SC
09.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.

Server

Texas Roadhouse
Columbia, SC
03.2023 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Administrative Assistant

CMS Roofing
Irmo, SC
01.2024 - 06.2024
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

OPERATIONS COORDINATOR

CRANDALL CORPORATION
10.2021 - 05.2023
  • Managed a small fleet of trucks, coordinating all of their DOT annual inspections, repairs, and maintenance- including emergency intervention
  • In addition, I maintained a team of CDL and non-CDL drivers, their federally mandated driver qualification files, medical certification requirements, FMCSA required drug testing requirements, and all federal other record keeping requirements
  • I was instrumental in implementing a new filing and organizational based around data entry of invoices
  • Assisted with the organization and execution of operational processes.

LEGAL ASSISTANT

MCGUIRE LAW
01.2021 - 05.2021
  • Responsible for intake information of new clients whether it be by phone or walk in
  • Transcribed daily meeting notes with current clients
  • Assisted with daily executive tasks offsite such as making deposits

RECEPTIONIST- LEGAL DEPARTMENT

MONEYPENNY
05.2018 - 01.2021
  • Responsible for answering upward of 200+ phone calls per day for 80 different legal clients and transcribing intake information for new clients as well as taking messages from current clients
  • Responsible for using personal judgement as to whether a client's message rose to the urgency level of interrupting an attorney's daily operations

Education

BA - Psychology

University of South Carolina
Columbia, SC

Skills

  • Project management
  • Regulatory Research and Implementation
  • Proficient in Excel
  • Business Development
  • Sales Development
  • Client Account Management
  • Customer Needs Assessment
  • Policy and Procedure Adherence
  • Reliable and punctual
  • Customer Service
  • Relationship Building

Timeline

Sales Associate

Old Navy
09.2024 - Current

Administrative Assistant

CMS Roofing
01.2024 - 06.2024

Server

Texas Roadhouse
03.2023 - 08.2024

OPERATIONS COORDINATOR

CRANDALL CORPORATION
10.2021 - 05.2023

LEGAL ASSISTANT

MCGUIRE LAW
01.2021 - 05.2021

RECEPTIONIST- LEGAL DEPARTMENT

MONEYPENNY
05.2018 - 01.2021

BA - Psychology

University of South Carolina

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Kelly Plemmons