Kelly Plumb

Worked in microbiology department. Set up , read and reported cultures with sensitivity results. Operated wide range of laboratory equipment and instruments to complete analysis. Performed daily, weekly and monthly quality control. Provided customer service by answering phones and emails about patient results and add on testing. Helped coworkers troubleshoot culture results and equipment issues. Trained and supervised new laboratory staff and students to improve skills in laboratory procedures. Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation. Followed safety protocols to maintain safe and secure laboratory environment.

Worked in all areas of the laboratory including: urinalysis, coagulation, chemistry, immunohematology, hematology, microbiology, and serology. Performed daily maintenance and quality control. Reduced error rates in testing procedures through careful attention to detail and following established protocols. Collaborated with doctors and nurses to provide critical input on clinical decisions, based on test results. Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information. Participated in interdepartmental meetings to discuss and plan for patient care improvements.