As a Court Clerk my duties include but not limited to, data entry, processing all new cases coming into Limited Actions, providing customer service, and routine clerical duties.
Process garnishments, bench warrants & bonds, learning new case management.
Provide support to coworkers.
Office Assistant
Wyandotte Family Chiropractic
07.2009 - 01.2010
On call as needed for Office Assistant.
Greet and assist all patients that were new and current.
Handle all accounts, fees, copay and deductibles.
Verify insurance eligibility and benefits.
Schedule appointments and follow up appointments.
Assist the Doctor as needed.
Location Manager
Beauty Brands, Inc.
Legends Village West
04.2007 - 06.2008
As a Location Manager at the Legends Village West location my duties included, but were not limited to: opening and closing the store, setting sales goals, financials, inventory, returns, collateral order, salon order, weekly audit tote, recruiting, hiring, interviewing and training all new associates, weekly FYI, price changes, seeing that policies and procedures were met and followed, and ensuring customer satisfaction.
Assistant Manager
Beauty Brands, Inc.
Legends Village West
11.2006 - 04.2007
As an Assistant Manager at the Legends Village West location my duties included, but were not limited to: opening and closing the store, inventory, returns, collateral order, assist with recruiting, hiring, interviewing and training all new associates.
Salon Coordinator
Beauty Brands, Inc.
03.2006 - 11.2006
As a Salon Coordinator I effectively communicated with clients, as well as the Salon Professionals.
I took pride in being a Salon Coordinator while caring for our clients, ensuring each and every client was more than satisfied and catered for.
Other job duties included: scheduler knowledge, cleaning duties, coffee bar maintenance, tracking salon and spa totals, keeping customer profile cards updated and accurate, confirming appointments, and greeting every customer with a smile.
Having this position with Beauty Brands, Inc. was a rewarding and memorable position that left a lasting impression that, in return, brought me back to the company to pursue the Assistant Manager position.
Administrative Assistant
Northrop Grumman
01.2000 - 04.2003
Company Overview: Contracted to the USPS’ call center project
Contracted to the USPS’ call center project, I provided administrative support to a Technology staff of six people.
Working within a large scale call center environment handling 16 million calls a year, my responsibilities included: Processing and tracking employee forms and documentation for both Sites.
Enter employee time and travel expense reporting information.
Special Assistant for client assigned projects and customer relations with client and all vendors.
Supply ordering, inventory maintenance, and payment processing for two National Sites.
Produce and reconcile all purchase orders.
I worked as a manager in E-1357 for a federal company.
Creating and maintaining all security clearance paper work for approximately one thousand employees a year.
Contracted to the USPS’ call center project
Receptionist
TeleTech
04.1998 - 01.2000
As a Human Resource/Receptionist. I Administered skills testing, evaluation, interpreted Human Resource policies.
Made sure all documents of applicants were filed.
I was in charge of coordinating activities, such as Employee Appreciation Days, holiday parties, etc.
I would archive Human Resources information.
I was the primary contact for all customers, clients, vendor’s visitors to the company.
I was responsible for monitoring, transferring and routing all calls.