Kelly Rabah
Asst. Professor and Senior Director- Healthcare
Cincinnati,OH
Overview
20
20
years of professional experience
Work History
Asst. Professor & Senior Director Quality
Wright State University and Physicians
Dayton, OH
01.2020 - Current
- Promoted to expanded role encompassing responsibility for 100 plus physician practice
- Responsible for patient safety, quality improvement, patient experience and risk management for twelve specialty practices.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
DIRECTOR, PATIENT SAFETY & QUALITY IMPROVEMENT
Wright State University
Dayton
03.2014 - Current
- Responsible for Graduate Medical Education Program in Level 1 Trauma Center, 850 bed Medical Center
- Created quality, safety, risk management and patient experience curriculum for 22 residency programs, including an Asst
- Professor Faculty appointment with Wright State University Medical School
- Manage the quality and safety functions including RCA and IA case reviews and action planning via strong partnership with hospital and system-wide leadership
- Created strong relationship with hospital & healthcare system-wide executive team and successfully negotiate and advocate for resident outcomes, and the improvement of hospital safety and quality outcomes
- Responsible for regulatory oversight of 22 programs including The Joint Commission, The Ohio Department of Health, and the Accreditation Council for Graduate Medical Education, (ACGME).
FOUNDER AND PRESIDENT
Gabrielle's Bridge
Cincinnati
05.2013 - Current
- Healthcare Consulting focused on quality improvement, risk management, optimizing reimbursement, & palliative care and hospice program development
- Created organization's mission and vision statements for use by employees.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Created succession plans to provide continuity of operations during leadership transitions.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
PATIENT EXPERIENCE ADVISOR
Press Ganey and Associates
Cincinnati
03.2012 - 04.2013
- Worked with premier national healthcare systems to improve the patient experience as well as integrate patient safety, quality improvement and risk management strategies
DIRECTOR OF PALLIATIVE CARE & PATIENT SUPPORT SERVICES
UC HEALTH, UNIVERSITY HOSPITAL
Cincinnati
01.2004 - 08.2012
- Promoted to lead, create & manage palliative care and hospice programming for 650 bed level one trauma center and the adjacent Barrett Cancer Center
- Developed strong collaboration with community partners to serve under-insured patient population
- Initiated, launched and managed physician education on palliative and hospice care
- Tracked and reported cost savings due to decreased LOS, readmissions, and reduction of non-beneficial care
- Led the hospital initiative to improve the patient experience with aesthetics, customer service and responsiveness
ADMINISTRATOR, COMPASSIONATE CARE
UC HEALTH, UNIVERSITY HOSPITAL
Cincinnati
01.2008 - 01.2010
- Promoted to manage the same service lines with an expansion to include indirect reports as a team of over 50, and the initial stages of palliative care programing development
MANAGER, COMPASSIONATE CARE
UC HEALTH, UNIVERSITY HOSPITAL
Cincinnati
01.2007 - 01.2008
- Promoted to manage a team of 35 direct reports including social work, nursing, chaplaincy and administrative support
- Service lines included Emergency Medicine, Trauma, the ICU, Mother/ Baby, the NICU, Transplant, Medicine, Ambulatory Care, Outpatient Services and Office of Decedent Affairs
LIVER TRANSPLANT PROGRAM
UC HEALTH, UNIVERSITY HOSPITAL
Cincinnati
01.2006 - 01.2007
- Promoted to provide leadership and clinical assessment of liver transplant candidates, patients and their families to guide them through the process
- Developed educational curriculum for patients and close collaboration with hospital leadership regarding candidate selection
PSYCHIATRIC EMERGENCY SERVICES
UC HEALTH, UNIVERSITY HOSPITAL
Cincinnati
01.2004 - 01.2006
- Provided clinical assessment of patients needing care in a 24 hour acute care setting
- Mobilized plan of care including discharge plans in collaboration with psychiatrists who depended on my input
SOCIAL WORKER PRN
VITAS INNOVATIVE HOSPICE
01.2004 - 01.2005
- Provide psychosocial assessment and support of patients and families during hospice care
SOCIAL WORKER
Independent Contractor
Chicago
01.1994 - 01.1997
CONSULTATIVE SERVICES MANAGER
CADENCE HEALTH - Central Dupage Hospital
Winfield
01.1992 - 01.1994
CASE MANAGER, ADULT BEHAVIORAL HEALTH
CADENCE HEALTH - Central Dupage Hospital
Winfield
01.1991 - 01.1992
Timeline
Asst. Professor & Senior Director Quality
Wright State University and Physicians
01.2020 - Current
DIRECTOR, PATIENT SAFETY & QUALITY IMPROVEMENT
Wright State University
03.2014 - Current
FOUNDER AND PRESIDENT
Gabrielle's Bridge
05.2013 - Current
PATIENT EXPERIENCE ADVISOR
Press Ganey and Associates
03.2012 - 04.2013
ADMINISTRATOR, COMPASSIONATE CARE
UC HEALTH, UNIVERSITY HOSPITAL
01.2008 - 01.2010
MANAGER, COMPASSIONATE CARE
UC HEALTH, UNIVERSITY HOSPITAL
01.2007 - 01.2008
LIVER TRANSPLANT PROGRAM
UC HEALTH, UNIVERSITY HOSPITAL
01.2006 - 01.2007
DIRECTOR OF PALLIATIVE CARE & PATIENT SUPPORT SERVICES
UC HEALTH, UNIVERSITY HOSPITAL
01.2004 - 08.2012
PSYCHIATRIC EMERGENCY SERVICES
UC HEALTH, UNIVERSITY HOSPITAL
01.2004 - 01.2006
SOCIAL WORKER PRN
VITAS INNOVATIVE HOSPICE
01.2004 - 01.2005
SOCIAL WORKER
Independent Contractor
01.1994 - 01.1997
CONSULTATIVE SERVICES MANAGER
CADENCE HEALTH - Central Dupage Hospital
01.1992 - 01.1994
CASE MANAGER, ADULT BEHAVIORAL HEALTH
CADENCE HEALTH - Central Dupage Hospital
01.1991 - 01.1992
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