Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kelly Ramirez

Schaumburg,IL

Summary

Dynamic professional with a proven track record at Labcorp for enhancing safety and compliance protocols. Excelled in team collaboration and analytical reasoning, achieving significant improvements in data accuracy and process efficiency. Skilled in document review and fostering client relationships, consistently delivering results beyond expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Advocate

CEDA Wic
10.2023 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Counseled clients during emotionally challenging situations, offering empathy while maintaining professionalism.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Checked Children,Mom and babies Height,Weight and Hemoglobin.
  • Enter program intake, client information, breastfeeding contacts and referrals into IWIC.
  • Verify participant’s eligibility and reviews program consent with clients and conduct all voter registration activities.

Specimen Processor

LabCorp
09.2022 - 11.2023
  • Followed safety protocols while handling hazardous materials.
  • Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
  • Validate requisitions against specimens before scanning into system.
  • Data entry of patient information in an accurate and timely manner.

Administrative Assistant

Dicks Sporing Goods
02.2022 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Recruit new hires and provide pre screening interviews
  • Approved regular payroll submissions for employees.
  • Scheduled and coordinated virtual and in-person meetings and events organized and managed sensitive input data input over 12 excel spread sheets
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Cashier

Dunkin' Donuts
01.2014 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

Bachelor of Science - Psychology

Capella University
Minneapolis, MN
2026

Certificate - Phlebotomy

Nirvana Institute
Chicago, IL
2020

High School Diploma -

Lincoln Park High School
Chicago, IL
05.2015

Skills

  • Document Review
  • Team Collaboration
  • Attention to Detail
  • Analytical Reasoning
  • Proficiency in MS office,outlook,Excel
  • multitasking
  • Organization,cleaning, and sanitation

Languages

Spanish
Native or Bilingual

Certification

  • Breast Feeding Peer educator - 7/2024
  • American Heart association- CPR / AED 2021

Timeline

Advocate

CEDA Wic
10.2023 - Current

Specimen Processor

LabCorp
09.2022 - 11.2023

Administrative Assistant

Dicks Sporing Goods
02.2022 - 11.2022

Cashier

Dunkin' Donuts
01.2014 - 02.2017

Bachelor of Science - Psychology

Capella University

Certificate - Phlebotomy

Nirvana Institute

High School Diploma -

Lincoln Park High School

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Kelly Ramirez