Kelly Randall
Hood River,OR
Summary
Creative Business Owner with exceptional background spent in Water and Fire Restoration. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Proficient in Microsoft office programs as well as QuickBooks.
Overview
13
13
years of professional experience
Work History
Business Owner/Operator
Gulf Shore Disaster Service
01.2016 - 02.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Business Owner/Operator
High Altitude Restoration And Cleaning
03.2010 - 01.2016
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Harrison High School
Colorado Springs, CO06.2002
Skills
- Business Planning and Strategy
- Contractor Negotiations
- Contract Management
- Employee Motivation and Performance
- Balanced Work Ethic
- Microsoft Office 365
- Customer Needs Assessments
- Financial Reporting
- Industry Expertise
- Strong knowledge of Insurance claims billing and negotiating claims
- Adaptable and Flexible
Timeline
Business Owner/Operator
Gulf Shore Disaster Service
01.2016 - 02.2023
Business Owner/Operator
High Altitude Restoration And Cleaning
03.2010 - 01.2016
High School Diploma -
Harrison High School
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