Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Reese

Belleville,United States

Summary

Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Program Manager

The Covering House
07.2023 - Current
  • Ensured a quality therapeutic program through a multi-disciplinary treatment team approach.
  • Led a team to implement a comprehensive program that covers the educational, experiential and spiritual development for residents.
  • Oversee program in a 24 hour residential care setting.
  • Supervise managers and inform management on progress and performance.
  • Ensure all staff members receive orientation and appropriate training in accordance with organizational standards.
  • Ensure that program activities operate within the policies and procedures of the organization, state and federal regulations and professional standards.
  • Ensure that the program operates within the approved budget.
  • Track, record, and compile program performance data, analyze program results and present findings to management.
  • Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.


Case Manager

The Covering House
08.2022 - 07.2023
  • Responds to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
  • Increased referral rates by submitting The Covering House agency into a national referral database, following up 1-2 business days for submitted referrals, and building meaningful relationships with referring organizations.
  • Refers clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Works closely with the clinical department to make sure all phase work is being implemented and completed.
  • Oversees the collection and maintenance of records on the clients of the program, according to compliance guidelines.
  • Communicates regularly with guardians of residents, answering questions and addressing concerns.
  • Provides leadership, guidance and support to staff members.


Youth Development Specialist

Youth In Need
02.2021 - 05.2022
  • Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
  • Delivered youth transitional assistance in areas of education, life skills and career development.
  • Maintained documentation and records of training activities and group events.
  • Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
  • Coordinated transitional services for youth of diverse backgrounds.



Education

Bachelor of Arts - Psychology

Lindenwood University
Saint Charles, MO
05.2022

Bachelor of Arts - Criminology

Lindenwood University
Saint Charles, MO
05.2022

Associate of Arts - Sociology

Lindenwood University
Saint Charles, MO
05.2022

Skills

  • Company mission observance
  • Regulations and compliance
  • Client needs assessments
  • High performance standards
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Flexible and Adaptable
  • Teamwork and Collaboration

Certification

  • Adult and Pediatric First Aid/CPR/AED, American Red Cross - 4/20/23-4/20/25
  • Bloodborne Pathogens, American Red Cross - 4/20/23-4/20/25
  • Med Tech Training, American Red Cross - 4/20/23-4/20/25

Timeline

Residential Program Manager

The Covering House
07.2023 - Current

Case Manager

The Covering House
08.2022 - 07.2023

Youth Development Specialist

Youth In Need
02.2021 - 05.2022

Bachelor of Arts - Psychology

Lindenwood University

Bachelor of Arts - Criminology

Lindenwood University

Associate of Arts - Sociology

Lindenwood University

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Kelly Reese