Kelly Reese
Belleville,IL
Summary
Detail-oriented professional with commitment to client protection and adherence to regulatory requirements. Focused on reviewing information and operations to oversee health and safety risks and procedures. Methodical in interpreting incident reports and evaluating performance to coordinate focused policies to eliminate incidents, minimize risks and drive safety consistently. Dependable in staying informed of change in laws and regulations to lead compliance and related protocol changes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Foster Care Case Manager
Every Child's Hope
Maryland Heights, MO
02.2024 - Current
- Promoted cultural competence within the agency through diversity training programs and inclusive practices in case management.
- Enhanced community partnerships by building relationships with local schools, mental health providers, and other supportive services for children in foster care.
- Developed strong rapport with clients, maintaining regular communication and offering guidance throughout their time in the foster care system.
- Enhanced family stability by conducting comprehensive assessments and developing individualized service plans.
Residential Program Manager
The Covering House
Fenton, Missouri
07.2023 - 02.2024
- Document and organize required evidence, data, and other information to support violations noted during supervision and facility investigations.
- Assist in training state professionals and community partners to educate on sex trafficking.
- Conduct monthly audits to ensure compliance with state laws and Missouri's Joint Commission.
- Supervise managers and inform management on progress and performance.
- Ensure all staff members receive orientation and appropriate training in accordance with organizational standards, and meet required training hours yearly.
- Ensure that program activities operate within policies and procedures of organization, state, and federal regulations and professional standards.
- Ensure program operates within approved budget.
- Track, record, and compile program performance data to analyze program results and present findings to management.
- Responds to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Residential Case Manager
The Covering House
Fenton, MO
09.2022 - 07.2023
- Increased referral rates by submitting The Covering House agency into national referral database, following up 1-2 business days for submitted referrals, and building meaningful relationships with referring organizations.
- Refers clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Works closely with clinical department to make sure all treatment tasks are being implemented and completed.
- Oversee collection and maintenance of records on clients of the program, according to compliance guidelines.
- Communicates regularly with guardians of clients, answering questions and addressing concerns.
- Provides leadership, guidance, and support to clients and staff members.
Youth Development Specialist
Youth In Need
Saint Charles, MO
02.2021 - 05.2022
- Created and facilitated recreation and education activities for clients to engage in groups in a safe environment.
- Delivered clients' transitional assistance in areas of education, life skills, and career development.
- Maintained documentation and records of training activities and group events.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Coordinated transitional services for clients of diverse backgrounds.
Education
Bachelor of Arts - Psychology
Lindenwood University
Saint Charles, MO05-2022
Bachelor of Arts - Criminology
Lindenwood University
Saint Charles, MO05-2022
Associate of Arts - Sociology
Lindenwood University
Saint Charles, MO05-2022
Skills
- Data collection, analysis, and reporting
- Good research and writing skills
- Detail-oriented and results driven
- Coachable and trainable
- Excellent interpersonal and oral communication skills
- Self-motivated, team oriented, and capable of building productive working
relationships
Certification
- Adult and Pediatric First Aid/CPR/AED, American Red Cross - 4/20/23-4/20/25
- Bloodborne Pathogens, American Red Cross - 4/20/23-4/20/25
- Med Tech Certification, American Red Cross - 4/20/23-4/20/25
- Food Handler, ServSafe - 4/20/23-4/20/25
Accomplishments
- Promoted to a supervisor less than a year at The Covering House.
- Supervised team of 12 staff members at The Covering House.
- Achieved detailed data reports by introducing IBM SPSS Statistics for evaluating client satisfaction in treatment and progress at The Covering House.
- Used Microsoft Excel to develop tracking budget spreadsheets at The Covering House.
- Created a medication audit to document all prescriptions that enter The Covering House facility, which led to a decrease in medication errors.
- My department successfully passed Missouri's Joint Commission compliance evaluation under my management at The Covering House.
Timeline
Foster Care Case Manager
Every Child's Hope
02.2024 - Current
Residential Program Manager
The Covering House
07.2023 - 02.2024
Residential Case Manager
The Covering House
09.2022 - 07.2023
Youth Development Specialist
Youth In Need
02.2021 - 05.2022
Bachelor of Arts - Psychology
Lindenwood University
Bachelor of Arts - Criminology
Lindenwood University
Associate of Arts - Sociology
Lindenwood University
- Adult and Pediatric First Aid/CPR/AED, American Red Cross - 4/20/23-4/20/25
- Bloodborne Pathogens, American Red Cross - 4/20/23-4/20/25
- Med Tech Certification, American Red Cross - 4/20/23-4/20/25
- Food Handler, ServSafe - 4/20/23-4/20/25
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