Kelly Reeves
Los Angeles,CA
Summary
Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Assistant Teacher Volunteer
Wagon Wheel Baptist Academy
2021.08 - 2022.06
- Contributed to educational development of students, providing support in key subjects.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided additional mentoring based on student evaluations.
Administrative Assistant
Aurora Mental Health Center
2018.06 - 2019.10
- Completed billing for Aurora Mental Health for State and Federal probation Prison System
- Patient care
- Scheduling for providers
- Assisting director in any administrative task, such as typing letters, faxing, ordering office supplies, answering phones, administrating drug test
- Inputting Demographics
After Hours Advice Call Center
Kaiser Permanente
2016.05 - 2018.06
- Answer Phones
- Schedule for Doctors
- Triage Patients
- Page Doctor's
- Hold Doctor's Schedule
- Input Demographics
- Verify Insurance Coverage
- Create Medical Record Number's for Visiting Member's
- Document all calls
Behavioral Health Clerk
Kaiser Permanente
2014.04 - 2016.05
- Answer Phones
- Schedule for Psychiatrists, Psychologist, Eating Disorders, Chemical Dependency.
- Cancel appointments for providers
- Triage patients
- Handle crisis calls
- Inputting demographics
- Verifying insurance coverage
Member Service Representative
Chevron West Credit Union
2012.01 - 2013.08
- Answered Phones
- Faxing
- Filing
- Cross-Selling
- Opened/ Closed Accounts
- Bank Teller
- Balanced Drawer, Vault, Branch
- Process Mail
Skills
- Customer service
- Epic
- Excel
- Microsoft Word
- Organizational skills
- Behavioral Health
- C3
- Umanage
- Triage
- EMR Systems
- Insurance Verification
- Scheduling for Behavioral Health clinics for Kaiser
- EMR systems
- Medical records
- Typing
Timeline
Assistant Teacher Volunteer
Wagon Wheel Baptist Academy
2021.08 - 2022.06
Administrative Assistant
Aurora Mental Health Center
2018.06 - 2019.10
After Hours Advice Call Center
Kaiser Permanente
2016.05 - 2018.06
Behavioral Health Clerk
Kaiser Permanente
2014.04 - 2016.05
Member Service Representative
Chevron West Credit Union
2012.01 - 2013.08
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