Summary
Overview
Work History
Education
Skills
Personal Information
Certifications Memberships
Timeline
Kelly Ries

Kelly Ries

Cincinnati,OH

Summary

Highly skilled Senior Billing Specialist with broad experience in managing billing processes, client account blances and financial discrepancies. Strong abilities in streamlining billing operations for efficiency and accuracy, reinforced by a knack for developing impactful strategies to improve revenue cycle management. Proven leadership skills and adept at fostering strong relationships with clients and team members alike, contributing positively developed leadership skills guide teams towards success, optimize performance and sustain organizational success.

Overview

31
31
years of professional experience

Work History

Front Desk Administrator

Cincy Arthritis
Cincinnati, OH
01.2025 - Current
  • Answer Multiple phone lines
  • Assist in schedule of patients
  • Aiding patients with Coordination of Benefits Issues
  • Helped resolve past due balances as well as setting up payment arrangements
  • Collection of copays deductibles and co-insurances
  • Scanned and faxed research and medical information
  • Roomed patients
  • Reconciled Daily Cash balances as well as posted payments

Claims Coordinator CRCR

Essilor Luxottica
Cincinnati, OH
01.2024 - 01.2025
  • Process Vision Therapy. Claims and payments for all carriers Government and Non government
  • Consistently exceeds productivity quota, even while performing other duties
  • Troubleshoot clearinghouse and EPIC issues
  • Assist management with reporting on Vision Therapy
  • Re-educate team members as needed on proper procedures, protocol, and processing to help increase overall team productivity
  • Helps with creating corrective system tickets as needed

Senior Billing Specialist CRCR, S.M.A.R.T

Ensemble Health Partners
Cincinnati, OH
01.2015 - 01.2024
  • Process high-dollar managed-care hospital, commercial, and government claims
  • Consistently exceeds productivity quota, even while performing other duties
  • Troubleshoot clearinghouse and EPIC issues
  • Primary trainer of new hires
  • Assist management with meetings and reporting
  • Re-educate team members as needed on proper procedures, protocol, and processing to help increase overall team productivity
  • Helps with SOPs, writing tip sheets, and corrective system tickets as needed

Surgical Billing Tech

Cranley Surgical Associates
Cincinnati, Ohio
01.1997 - 01.1998
  • Scheduled surgical procedures within Good Samaritan Hospital System for seven vascular surgeons
  • Work with insurance companies and patients prior auth to ensure all approvals were properly obtained prior to surgery and patients had medication and proper preparation prior to their procedure

Administrative Assistant and Receptionist

Children’s Hospital
Cincinnati, Ohio
01.1994 - 01.1995
  • Checked in patients
  • Assisted techs with patients as needed
  • Daily dictation of patient records
  • Helped create new billing form

Education

Certificate - Medical terminology and coding

Cincinnati State, Cincinnati, Ohio

Diploma -

Norwood High School, Norwood, Ohio

Accounting and Psychology

Raymond Walters College, Cincinnati, Ohio

Skills

  • Senior Mentor and Revenue Cycle Trainer (SMART)
  • CRCR Certified
  • EPIC
  • SSI
  • Greenway
  • STAR
  • Microsoft products
  • Pivot tables
  • KPIs
  • Excellent Customer Service
  • Excellent Communication Skills
  • Empathetic
  • HIPPA Compliant
  • Detail-Oriented
  • Phlebotomy
  • EPIC charting
  • Claims processing
  • Payment collection
  • Appointment scheduling
  • Cash reconciliation
  • Patient registration
  • Customer service
  • Data entry
  • Communication skills
  • Conflict resolution
  • Attention to detail
  • Time management
  • Problem solving
  • Customer service focus
  • Customer service management
  • Exceptional communication
  • Problem-solving skills
  • Document management
  • Staff supervision
  • Listening skills
  • Visitor assistance
  • Administrative skills
  • Word processing
  • Cash handling
  • File organization
  • POS system operation
  • Time management expertise
  • Conflict management
  • Revenue management
  • Scheduling coordination
  • MS office
  • Operations management
  • Resource allocation
  • Database management
  • Relationship development
  • Office management
  • Schedule coordination
  • Timesheet processing
  • Task delegation
  • Performance monitoring
  • Employee supervision

Personal Information

Title: Senior Billing and Claims Coordinator

Certifications Memberships

  • Certified Revenue Cycle Representative
  • American Legion Women’s Auxiliary Executive Committee, S.W.A.G. Committee, Fun Committee Administrator
  • Essilor Luxottica Foundation Committee
  • Assist in Sale for Sight

Timeline

Front Desk Administrator - Cincy Arthritis
01.2025 - Current
Claims Coordinator CRCR - Essilor Luxottica
01.2024 - 01.2025
Senior Billing Specialist CRCR, S.M.A.R.T - Ensemble Health Partners
01.2015 - 01.2024
Surgical Billing Tech - Cranley Surgical Associates
01.1997 - 01.1998
Administrative Assistant and Receptionist - Children’s Hospital
01.1994 - 01.1995
Cincinnati State - Certificate, Medical terminology and coding
Norwood High School - Diploma,
Raymond Walters College - , Accounting and Psychology

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