Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kelly Rivenburgh

Holiday,FL

Summary

Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

AdventHealth
Palm Harbor, FL
05.2025 - Current
  • Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
  • Conducted EKG tests for patients and monitored heart rate during stress tests.
  • Performed patient intake, including taking vital signs and medical histories.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Front Desk Medical Assistant

AdventHealth
Palm Harbor , FL
03.2025 - 05.2025
  • Checked in patients, updated demographic information and collected co-pays and fees as required.
  • Responded to patient inquiries regarding insurance coverage and billing matters.
  • Provided customer service assistance to help resolve any issues that arose during check-in or checkout processes.
  • Maintained confidentiality of all patient records according to HIPAA guidelines.
  • Prepared charts for upcoming appointments by retrieving lab results, x-rays and other documents from previous visits.
  • Greeted patients upon arrival and verified necessary paperwork was completed accurately.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Assisted with insurance verification process prior to appointment scheduling or treatment procedures being performed.

Medical Referral Specialist

Healthy Vision Institu
New Port Richey, FL
03.2013 - 03.2017
  • Assisted patients by answering questions and providing information regarding referrals.
  • Coordinated referrals with primary care physicians, specialists, and other healthcare providers.
  • Provided support to physicians in the form of appointment scheduling, answering phones, verifying insurance coverage and handling other administrative duties as needed.

Skills

  • Laboratory specimen collection
  • EKG testing
  • Patient intake
  • Vital signs measurement
  • Medication education
  • Electronic health records
  • Patient scheduling
  • Team collaboration
  • Attention to detail
  • Direct patient care
  • Reliable team player

Certification

  • BLS certification - May 2025
  • Certified Clinical Medical Assistant -May 2025

Timeline

Certified Clinical Medical Assistant

AdventHealth
05.2025 - Current

Front Desk Medical Assistant

AdventHealth
03.2025 - 05.2025

Medical Referral Specialist

Healthy Vision Institu
03.2013 - 03.2017

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Kelly Rivenburgh