Kelly Robertson
Alamogordo,NM
Summary
Dynamic professional with extensive experience in store management and child care. Proven leadership at Compassionate Distributors, enhancing customer service and operational efficiency. Skilled in effective communication and surveillance methods, ensuring safety and compliance in diverse environments. Committed to fostering positive outcomes and guiding individuals towards better life choices.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Operator
IN HOME DAY CARE
La Luz, USA
12.2020 - Current
- Managed daily operations of in-home childcare services.
- Communicated effectively with parents regarding children's progress and needs.
- Organized schedules to accommodate children's routines and needs.
- Maintained records of attendance, meals, and incidents for compliance purposes.
- Fostered a nurturing environment to support children's emotional well-being.
Manager
Direct Mail
Alamogordo, USA
01.2020 - 12.2020
- Directed all aspects of cash management, employee scheduling, and procurement of mail-order supplies.
Store Manager
Compassionate distributors
Alamogordo, USA
09.2014 - 05.2018
- Managed staff of four stores. Daily Business aspects including, deposits, cash register transactions and ordering of supplies. Customer service skills for all clients.
Surveillance Officer
12th Judicial District Court
Alamogordo, USA
05.2006 - 10.2011
- Worked with State officials to monitor Adults and Juveniles on Drug Court Program to maintain specific program guidelines on a Professional level, including drug testing, home surveillance, curfew times and safety and guiding client to better life choices.
Admin Assistant
Hamilton O'Dell Funeral Home
Alamogordo, USA
02.2004 - 06.2009
- Assistant to the Funeral Director handled multi line phones, initial intake of paperwork filed all Insurance form. Assisted with Funeral Services
Education
Associate - Criminal Justice
NMSU
Alamogordo, NM05.2006
Skills
- Store management expertise
- Child care
- Effective communication
- Leadership and supervision
- Instructional techniques
- Surveillance methods
Certification
Notary Public NM, 03/01/07, 03/01/28
References
References available upon request.
Timeline
Owner/Operator
IN HOME DAY CARE
12.2020 - Current
Manager
Direct Mail
01.2020 - 12.2020
Store Manager
Compassionate distributors
09.2014 - 05.2018
Surveillance Officer
12th Judicial District Court
05.2006 - 10.2011
Admin Assistant
Hamilton O'Dell Funeral Home
02.2004 - 06.2009
Associate - Criminal Justice
NMSU
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