Kelly Rogers
Riverside,CA
Overview
24
24
years of professional experience
Work History
Reprographics Clerk
Menifee Union School District
Menifee, CA
08.2020 - 05.2024
- Processed incoming documents and ensured timely distribution to relevant parties.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Processed customer orders promptly and accurately.
- Supported office clerical functions using word processing and other software, email and office machines.
- Scanned documents into digital formats ensuring accuracy of content.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Server
Corky's Kitchen & Bakery
Perris, CA
01.2018 - 03.2019
- Provided friendly service to guests in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Managed customer orders and preferences using point-of-sale systems efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Server/ Trainer/ Store Manager
Original Roadhouse Grill
Temecula/ San Marcos/ Long Beach , CA
01.2000 - 03.2011
- Trained new servers on menu knowledge and customer service standards.
- Collaborated with management to refine operational procedures and protocols.
- Maintained a positive training environment encouraging teamwork and communication.
- Assisted in onboarding processes for new hires, promoting company culture.
- Monitored service quality, providing feedback to enhance guest experiences.
- Provided exceptional service to high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Bachelor of Arts - English
San Francisco State University
San Francisco, CA06-2008
Skills
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Problem solving
- Training and development
- Point of sale operation
Timeline
Reprographics Clerk
Menifee Union School District
08.2020 - 05.2024
Server
Corky's Kitchen & Bakery
01.2018 - 03.2019
Server/ Trainer/ Store Manager
Original Roadhouse Grill
01.2000 - 03.2011
Bachelor of Arts - English
San Francisco State University
Similar Profiles
Brooke ArmstrongBrooke Armstrong
Noon Supervisor/Crossing Guard at Menifee Union School DistrictNoon Supervisor/Crossing Guard at Menifee Union School District
Angela CondeAngela Conde
Paraprofessional at Menifee Union School DistrictParaprofessional at Menifee Union School District
Anyssa PickellAnyssa Pickell
Instructional Aide III at Menifee Union School DistrictInstructional Aide III at Menifee Union School District
Tessa VartanianTessa Vartanian
Teacher at Menifee Union School DistrictTeacher at Menifee Union School District
Tommy TranTommy Tran
Material Handler Team Lead at Complete Coach WorksMaterial Handler Team Lead at Complete Coach Works