Kelly Russo (Age 21)
Monroe,CT
Summary
Hardworking and customer-focused professional with backgrounds in multiple technology fields. Highly organized and dedicated to ensuring people and customer satisfaction. A collaborative and welcoming team player, who is always willing to help others.Passions include making others happy with my work and a video game enthusiast. Video games i played/watched before include
- Overwatch 1 and 2
- Cult of the Lamb.
- The Dark Pictures Anthology.
- Until Dawn.
- The Quarry.
- Pokémon
- Grounded
Overview
5
5
years of professional experience
Work History
Intern
Roger Williams University (SPLO)
Bristol, RI
08.2024 - Current
- Marketing internship.
- Learn to create and manage social media marketing.
- How to keep track of inventory via an Excel sheet with filters and categories.
- Create personalized marketing campaigns for students.
- Decorated, Marketed, planned, and executed events for Homecoming & Family Weekend, which hosts over 450 families.
Personal Office Assistant
Total Pool & Patio
Sandy Hook, CT
05.2022 - Current
- Assisted my boss with answering the phone and running her business, including paperwork, filing, handling money, etc.
- Learned about basic pool terms and how to maintain them.
- Gained perspective on how to run a business.
- Learned basics of the QuickBooks Desktop program.
- Learned how to create pay stubs for employees via QuickBooks Desktop.
- Created a 40-page professional manual on my position for my replacement.
Front Desk Assistant
Roger Williams University (SPLO)
Bristol, RI
02.2022 - 05.2025
- Make phone calls, appointments, and greet guests.
- Cleaning and organizing the office.
- Problem-solving for customers.
- Kept inventory on track.
- Be aware of events and supplies via Google Documents.
Art's & Culture Solo/Co-Chair
CEN (Campus Entertainment Network)
Bristol, RI
08.2023 - 05.2024
- Roger Williams University student-ran campus event planners.
- Volunteer to come up with ideas and plan real-life events with budgets.
- Make art and cultural-related events happen with 6 hours a week of meetings/planning.
- Fall semester 2023, Art & Culture solo chair
- Spring semester 2024, Art's & Culture co-chair
- Success was measured by the number of attendance, with the average being 200 per event.
- Individually plan each event with the help and opinions of advisors and feed back from other students.
- These events included: an outdoor lawn movie night, Halloween taste film event with craft, a gingerbread making contest, holiday karaoke, vinyl paint nights, etc.
- Branches out my creativity, order-giving management, budgeting, deadline management, and people skills.
- Learned to take criticism regarding my events and focus on resolution for next time.
Food prep worker
Mr. Mac’s Canteen
Monroe, CT
08.2020 - 08.2021
- Cleaned tables and counters
- Prepped food
- Made sandwiches
- Slight cashier experience
- Stocked drinks
Education
High school diploma -
Masuk High School
Monroe, CTBachelor of Science - Marketing : Minor in Graphic Design
Roger Williams University
Bristol, RISkills
- Teamwork communication
- Time management
- Adaptability
- Creativity
- Friendliness
Technology:
- Technology efficient
- Adobe Photoshop and Illustrator effective to a degree
- Excellence in Microsoft office programs (Word, Powerpoint, Excel)
- Quickbooks Desktop understanding
Volunteer Experience
- Hosted a charity event, 2019, Dunk tank event at my school for breast cancer awareness, Created my own advertising posters all over my school, Ran my event from the business perspective, Raised $540 in within 3 hours
- CEN (Campus Entertainment Network), 08/01/23-05/20/24 Roger Williams University student ran campus event planners, Volunteer to come up with ideas and plan real-life events with budgets.
References
References available upon request.
Timeline
Intern
Roger Williams University (SPLO)
08.2024 - Current
Art's & Culture Solo/Co-Chair
CEN (Campus Entertainment Network)
08.2023 - 05.2024
Personal Office Assistant
Total Pool & Patio
05.2022 - Current
Front Desk Assistant
Roger Williams University (SPLO)
02.2022 - 05.2025
Food prep worker
Mr. Mac’s Canteen
08.2020 - 08.2021
High school diploma -
Masuk High School
Bachelor of Science - Marketing : Minor in Graphic Design
Roger Williams University
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