Kelly R. Wildridge
Connersville,IN
Summary
Hello! My name is Kelly Wildridge. I am interested in a position with your company. I believe my hard work ethics and good people skills would make me a valuable addition to your establishment. I enjoy learning new skills and participating in any type of training that will help me to do my job better and more efficiently. I may also add that, I am willing to be involved with community outreach services and charities. I hope that upon reviewing my resume, you will be interested in adding me to your team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admission Coordinator/Marketing
Trilogy Health Services
02.2025 - Current
- Coordinated project timelines and deliverables to ensure efficient workflow across departments.
- Developed and maintained comprehensive documentation for operational processes and procedures.
- Facilitated cross-functional meetings to address project updates and resolve challenges effectively.
- Implemented process improvements that enhanced team collaboration and communication efficiency.
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Processes referrals from hospitals and community. Verifying insurance. Processing prior authorization from insurance when needed. Contacting families. Giving tours of campus to prospective families. Sending out end of the day reports. Working census.
Activity Director
Majestic Care of Connersville
04.2024 - 02.2025
- Developed and implemented engaging activity programs enhancing resident participation and satisfaction.
- Collaborated with staff to assess resident needs, tailoring activities to individual preferences.
- Coordinated schedules for daily activities, ensuring optimal use of resources and personnel.
- Trained and mentored team members on best practices for facilitating group activities.
- Evaluated program effectiveness through feedback, making data-driven adjustments to improve offerings.
- Fostered partnerships with community organizations to expand resource availability for residents.
- Led interdisciplinary meetings to align goals and share updates on resident engagement initiatives.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
Senior Business Office Manager
Majestic Care nursing facility
06.2022 - 07.2023
- My daily duties included assisting residents and families with applying for Medicaid and SSI disability. Completing interviews required on behalf of residents. Obtaining and submitting required documentation needed for approval. Submitting certifications needed for redetermination and continuance of Medicaid coverage. I also collected monthly liability payments for residents. Rent payments for independent living apartments on campus. I made deposits on regular basis. Completed weekly meetings to discuss facility accounts with overdue balances and ways to bring accounts up to date. Completed weekly meetings to discuss pending Medicaid applications status and verifications needed. I completed daily census of facility. I assisted 4 additional facilities business office managers in Indiana with daily responsibilities by answering any questions they may have and reviewing census and reports I received. While I was at Majestic Care, with a lot of hard work and dedication, I was able to bring the facility to a 100% fully funded status twice. This is something that I am proud of myself for accomplishing.
Medical Receptionist
Whitewater Eye Center
06.2021 - 06.2022
- I worked the front desk. Checking in/out patients for appointments. Make appointments and call patients to confirm appointment dates and times for their upcoming appointments. I would run and verify insurance for each patient. Complete nightly deposits.
STATE ELIGIBILITY CONSULTANT
FSSA
07.2018 - 06.2021
- I HAVE BEEN WORKING WITH FSSA SINCE 2015. I HAVE ADVANCED MY WAY UP FROM CLERK TO CURRENT POSITION OF CASE WORKER. I COMPLETE DATA GATHERING INTERVIEWS DAILY TO DETERMINE CLIENTS ELIGIBILITY TO RECEIVE SNAP, TANF AND HEALTH COVERAGE BENEFITS. I DO CASE PROCESSING WITH DOCUMENTS THAT ARE RECEIVED WHEN I AM NOT DOING INTERVIEWS. I COMPLETE ANYWHERE FROM 5 – 8 INTERVIEWS DAILY. I HAVE EXCELLENT COMMUNICATION / PEOPLE SKILLS, BOTH VERBALLY AND IN WRITING. I AM A HARD WORKER AND TAKE PRIDE IN A JOB WELL DONE.
ELIGIBILITY SPECIALIST
FSSA
12.2017 - 07.2018
- I process documents that clients turn in for assistance programs they have applied for and/or receive such as Food Stamps, TANF, and Health Coverage by entering in information they have provided into our system. I complete interviews needed for TANF and Health coverage for the elderly and the disabled over the phone and in person. Once interviews have been completed, I request the appropriate documents needed to determine eligibility for the programs they have applied for.
ELIGIBILITY ASSOCIATE
FSSA
08.2015 - 12.2017
- I greet and assist clients applying for health coverage and food benefits, answering any questions they may have regarding their benefits both on the phone and in the office. I schedule and reschedule appointments, scan documents and note into client cases. Verify appropriate documents are sent to clients. Verify the case workers that authorize cases.
EMT Intermediate (Emergency Medical Technician, In
Care Ambulance
03.2014 - 09.2014
- 911 and medical transport. patient assessment. submitting billing reports to state and insurance companies. regular truck checks and restocking.
EMT Intermediate (Emergency Medical Technician, In
Dublin Fire Dept
10.2012 - 03.2014
- 911 and medical transport. patient assessment, providing emergent and non emergent care to patients. submitting billing reports to the state and insurance companies, scheduling doctors appointments, house chores on station such as cleaning, laundry, cooking and answering phones. regular shift truck checks and restocking ambulance.
Education
1 Year of College or a Technical or Vocational School - emergency medical services
Tri County Training Academy
Rushville, INSkills
- Experienced in preschool management and teaching
- Teachers aide - planning, report cards, recordkeeping
- One on one assisting of special needs children
- Providing emergent and non emergent care to patients
- Patient assessments
- Obtaining patients vital signs such as BP, O2 sats, heart rate and rhythm, listening to lung sounds
- Submitting reports to state for billing and to insurance companies
- Operating an emergency vehicle during emergent and non emergent situations
- Experience with ihern and county dispatch radio communication
- Effective communication skills
- Understanding of medical terminology
- Ability to remain calm in stressful situation
Certification
- Certification Title: EMT
- Issuing Organization: Indiana Department of Homeland Security
- Completion Date: 10/2012
- Expiration Date: 12/2016
Awards
MedTact Camp Evaluator 06/2012, 2013, SWAT Training Participant 09/2012, Fire Tower Training Evaluator 10/2012, Assistant Volleyball Coach for Community Christian School, Indiana State Practical Evaluator 06/2013, MDA Boot Drive 06/2013, Relay For Life Bake sale fund raiser 04/2014
Additional Information
- IDHS Hazmat 1st Responder Awareness 07/01/2013
- IDHS Hazmat 1st Responder Operations 07/01/2013
- IDHS Technical Rescue Awareness 07/01/2013
- CPR 02/2015 - 02/2017
- NIMS 100, 200, 700, 800 04/2013
- Supervisors: Suspect Package and Suspicious Substance Awareness 04/18/2013
- START Triage 04/12/2013
- AUSTIM SPECTRUM DISORDER 04/06/2014
- IDHS POST Forms training
- Commercial Bus Incidents training 02/28/2014
Timeline
Admission Coordinator/Marketing
Trilogy Health Services
02.2025 - Current
Activity Director
Majestic Care of Connersville
04.2024 - 02.2025
Senior Business Office Manager
Majestic Care nursing facility
06.2022 - 07.2023
Medical Receptionist
Whitewater Eye Center
06.2021 - 06.2022
STATE ELIGIBILITY CONSULTANT
FSSA
07.2018 - 06.2021
ELIGIBILITY SPECIALIST
FSSA
12.2017 - 07.2018
ELIGIBILITY ASSOCIATE
FSSA
08.2015 - 12.2017
EMT Intermediate (Emergency Medical Technician, In
Care Ambulance
03.2014 - 09.2014
EMT Intermediate (Emergency Medical Technician, In
Dublin Fire Dept
10.2012 - 03.2014
1 Year of College or a Technical or Vocational School - emergency medical services
Tri County Training Academy
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