Kelly Sayyah
Las Vegas,NV
Summary
Versatile sales and services professional with strong background representing wide range of organizations and products. Strategic in managing accounts with retail food stores, wholesale grocers, restaurants, hotels, and institutions.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
On Premise Sales Representative
Nevada Beverage
Las Vegas, NV
11.2023 - Current
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed inventory levels by ordering sufficient stock for each account.
- Researched competitors' products, prices, and sales techniques.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Reviewed monthly performance against targets set by management team.
- Collaborated with other departments such as marketing, finance, operations, to develop effective promotional plans.
- Organized promotional events, tastings and tours for local craft breweries.
- Compiled reports on sales performance, competitive activity, and market trends.
- Resolved customer issues related to product quality or availability promptly.
- Created marketing materials such as brochures, flyers, posters, banners.
- Visited restaurants and bars regularly to ensure proper display of products in store shelves.
- Negotiated contracts with clients to ensure maximum profitability for both parties.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Team Relief Sales Representative
West Side Beer Distributing
Romulus, MI
02.2023 - 08.2024
- Followed company policies and procedures at all times while on the job.
- Managed various routes on a daily basis.
- Took inventory of our sku's and ordered appropriately to par.
- Maintained the flexibility to be available to help any team member that needed assistance.
- Managed time accordingly.
- Communicated effectively with accounts.
Bartender
The Artifice Club
Las Vegas, Nevada
08.2023 - 03.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Stocked ice bins and coolers as needed throughout shift.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Mojave Brewing
Henderson, NV
05.2021 - 12.2021
- Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
- Adhering to all applicable laws related to serving alcoholic beverages including state liquor laws.
- Interacting with customers to ensure their satisfaction with food items and beverages served.
- Handling multiple tasks simultaneously while maintaining attention to detail.
- Greeting customers in a friendly manner, taking orders accurately and efficiently.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed educated on new styles of beer.
Bar Manager
The Olive Mediterranean lounge
Las Vegas, NV
11.2013 - 02.2019
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Education
Bachelor of Science - Computer Science
College of Southern Nevada
Las Vegas, NVSkills
- Strategic Thinking
- Sales Planning
- Territory Management
- Brand Awareness
- Performance Tracking
- Territory Development
- Sales Development
- Safe Vehicle Operation
- Merchandise Sales
- Route Planning
- Adaptability
- Reliability
- Multitasking
- Organizational Skills
- Active Listening
- Sales Goals
- Problem-Solving
- Interpersonal Skills
References
References available upon request.
Timeline
On Premise Sales Representative
Nevada Beverage
11.2023 - Current
Bartender
The Artifice Club
08.2023 - 03.2024
Team Relief Sales Representative
West Side Beer Distributing
02.2023 - 08.2024
Bartender
Mojave Brewing
05.2021 - 12.2021
Bar Manager
The Olive Mediterranean lounge
11.2013 - 02.2019
Bachelor of Science - Computer Science
College of Southern Nevada
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