Dynamic professional with extensive experience as a Safety Liaison at the Prison Industry Authority, excelling in project planning and persuasive communication. Proven track record in enhancing operational efficiency and fostering collaborative relationships, while adeptly resolving conflicts and driving continuous improvement initiatives. Proficient in data analysis and Microsoft Office Suite.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Safety Liaison for Maintenance Shop
Prison Industry Authority
11.2021 - 07.2025
Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Supported organizational growth through active participation in networking events, conferences, and professional associations.
Solved conflicts and addressed issues that occurred between other entities and business.
Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
Contributed to the successful execution of company-wide initiatives through diligent tracking of project milestones and deliverables.
Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
Successfully communicated with entities inside and outside of business.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Collected, arranged, and input information into database system.
Created and managed project plans, timelines and budgets.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Conducted regular reviews of operations and identified areas for improvement.
Frequently inspected production area to verify proper equipment operation.
Clerk/Typist
California Department of Corrections and Rehabilitation
01.2017 - 10.2021
Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
Improved document organization by efficiently managing electronic and paper filing systems.
Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
Collaborated with colleagues on cross-functional projects, providing valuable input on process improvements for increased efficiency.
Supported team members by promptly completing computational tasks, contributing to overall project success.
Facilitated teamwork within the office environment by actively participating in group discussions, offering assistance when needed, and sharing knowledge of best practices.
Received recognition for consistently meeting and exceeding performance expectations, demonstrating a strong commitment to excellence in all tasks undertaken.
Typed official correspondence and reports from handwritten notes and other information sources.
Created and modified corporate documents and forms.
Typed letters, memos and other correspondence for staff, using various software programs.
Checked completed work for proper spelling, grammar, punctuation, and format.
Entered data into databases in alphabetic and numerical order.
Prepared data by compiling and sorting information.
Verified data entered into database by reviewing, correcting and deleting data.
Clerical Worker
California Department of Corrections and Rehabilitation
05.2015 - 11.2016
Completed clerical tasks such as filing, copying, and distributing mail.
Executed record filing system to improve document organization and management.
Provided valuable support during audits by ensuring all documentation was well-organized and easily accessible.
Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
Prepared and edited documents to produce precise, accurate and professional communication.
Input data into spreadsheets and databases.
Edited and proofread documents for accuracy and completeness.
Created and maintained detailed records of all office activities.
Purchased and maintained office supplies.
Edited documents to keep company materials free of grammar errors.
Compiled and analyzed data to produce reports. Fostered operational efficiency and compliance with company policies through effective coordination of office activities.