For 25 years. I’ve held manager positions, supervisor, and 3rd key holder. I have trained cashiers/employees for front end and seasonal. Computer skills, reports, phones, new merchandise sets, inventory control, receiving shipments, special orders. I oversaw organizing weekend events and fundraisers for Autism and toy events. I’ve handled scheduling and employee break schedule. Damaged items Pulls, cash office, open and closings.
I pride myself on my ability to work in all kinds of situations. I have empathy as well, as life experience and focus on the business. I find it helps me to relate to so many kinds of people and ages. Multi-tasking is my superpower.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
I have received awards for top sales, volunteering, citizenship awards. I graduated college at 42. But my greatest accomplishment, my family.
Every position that I have held. I always put 110% into my work. I have held awards for Highest sales for a key holder, supervisor, front end manager. My biggest award, was for raising money for Autism@ Toys R Us we were 1# in the company. Breast Cancer Awareness walks.
My goal is to make the customer feel like they are getting the Best service and help possible. I have never, in my 30 years in retail. Had a customer complaint. I listen to what the customer needs and could benefit from other products. In the departments/manager/supervisor portions. I do intense research on products, trends, and needs. This, allows me to help the customer completely. Customers only come back, when they feel heard and truly know they are getting the best service that meets their needs. Add on items can be very lucrative. That's my secret weapon if you will.