Kelly Schroer
Tonawanda,NY
Summary
Productive unit manager with highly developed skills the field. Hands-on experience managing financial resources and providing exceptional customer service in a research facility. Resolves problems quickly. Skilled in managing and maintaining veterinarian orders and supervising support staff according to policies and regulations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Veterinary Medical Unit Manager/Biological Science Lab Technician
Veteran’s Health Administration WNY
Buffalo, NY
08.2023 - 11.2025
- Oversaw the overall operation of the Veterinary Medical Unit, encompassing animal care, staff scheduling, fiscal management, and the education of investigators and staff.
- Ensured VMU compliance with Federal regulations and AAALAC standards.
- Evaluated employee performance and provided constructive feedback for professional development.
- Operated autonomously and collaboratively with senior research administration and professional staff.
- Ensured enclosures complied with approved hygiene standards while monitoring employee health to prevent cross-species infection in humans or maintained animals.
- Voting member of the IACUC, Subcommittee on Research Safety, and Research and Development Committee.
- Approving Official for purchase card approvals, relatable facility issues, and Alternate Approving Supervisor for timekeeping approvals.
- Proficient with systems including Microsoft Word, Excel, PowerPoint, VISTA, e-Promise, IRBNET, IACUC submission, and annual reporting submissions.
- Ensured proper handling of narcotics and other drugs, as required by law, NYS regulations, and protocol.
- Planned, organized, supervised, and evaluated the day-to-day operations and management of the unit, including determining and assigning the priority of work for subordinate employees.
- Knowledge of applicable federal, state, and local laws, regulations, and other guidance to make decisions and recommendations.
Animal Care Supervisor/Adjunct Faculty
Medaille University
Buffalo, NY
01.2016 - 07.2023
- Manage daily operations of Veterinary Technology department's animal care facilities.
- Serve as the purchasing agent for the Veterinary Technology program.
- Supervise and manage staff within animal facilities.
- Instruct Veterinary Technology classes and laboratories.
- Supervise all treatments, documentation, and personnel in animal areas.
- Direct, on-site USDA and NYS DOH facility inspections.
- Facilitate and manage IACUC meetings and documentation for Veterinary Technology department.
- Guarantee compliant management of narcotics and drugs according to legal, NYS regulatory, and protocol standards
- Compiles reports and documents ensuring compliance with safety, environmental, and infection control standards for accreditation, licenses, and regulatory agencies.
- Knowledge of applicable federal, state, and local laws, regulations, and other guidance to make decisions and recommendations.
- Trained staff on animal handling techniques and safety protocols.
Small Animal Science Teacher
CA-BOCES
Belmont, NY
08.2010 - 10.2013
- Created daily curriculums, exercises, projects, and tests tailored to diverse skill levels within Animal Science technology capabilities.
- Integrated animal care practices, husbandry techniques, dog grooming skills, and pre-veterinary science into daily student learning activities.
- Prepared, submitted budgeting plans for classroom needs, supplies, equipment, and services.
- Proficient in Microsoft word, Excel and PowerPoint.
- Addressing and resolving inquiries, complaints, or other concerns.
- Implemented diverse instructional strategies to accommodate various learning styles.
Elephant Manager/Animal Keeper III, II, I
Zoological Society of Buffalo
Buffalo, NY
10.1995 - 11.2009
- Oversee, coordinate, instruct, and assess Animal Care staff engaged in daily animal care and husbandry.
- Manage animal health care, feeding, husbandry, training, and medical procedure schedules alongside staff schedules while ensuring adherence to AZA and USDA standards and policies.
- Educate community through daily educational talks and demonstrations.
- Responsible for cage maintenance, cleaning, and husbandry to provide a natural, safe, and stress-free environment for zoo animals.
- Analyze and oversee daily reports on health, behavior, food intake, and sleep patterns to enhance overall well-being of zoo animals.
- Administer medications according to state and local regulations.
- Oversee health program encompassing surveillance and prevention of diseases transmitted across animal facility enclosures.
- Train elephants, rhinos, and sea lions using reward-based systems to make feeding, medicating, and monitoring easier and safer.
- Travel to offsite facility locations for extended periods for breeding protocols, and acquisition of new animals.
- Organize work assignments for Zoo staff, volunteers, and students while assessing quality and quantity of work performed.
- Skilled in resolving environmental issues through thorough investigation of unsanitary or questionable conditions.
Education
Associate of Science - Veterinary Technology
Medaille College
Buffalo, NY05-2015
Bachelor of Science - Biology
Canisius College
Buffalo, NY05-1995
Skills
- Animal care
- Staff scheduling
- Regulatory compliance
- Performance evaluation
- Drug management
- Facility management
- Critical thinking
- Budget planning
- Effective communication
- Problem solving
- Expense management
- Medical records management
- Policy implementation
- Fiscal management
- Purchasing procedures
- Supplies ordering
- Managing files and records
Certification
Veterinary Technology NYS, 05/01/16, Current
Timeline
Veterinary Medical Unit Manager/Biological Science Lab Technician
Veteran’s Health Administration WNY
08.2023 - 11.2025
Animal Care Supervisor/Adjunct Faculty
Medaille University
01.2016 - 07.2023
Small Animal Science Teacher
CA-BOCES
08.2010 - 10.2013
Elephant Manager/Animal Keeper III, II, I
Zoological Society of Buffalo
10.1995 - 11.2009
Associate of Science - Veterinary Technology
Medaille College
Bachelor of Science - Biology
Canisius College