Kelly Scott
Hayes,VA
Summary
Dynamic Radiology Supervisor with a proven track record at Dispatch Health, enhancing diagnostic accuracy and patient care through innovative technology integration and rigorous quality control. Skilled in operations management and fostering teamwork, I've led teams to achieve excellence in patient care standards. Expert in patient care and problem-solving, with a focus on continuous improvement and professional development.
Overview
12
12
years of professional experience
Work History
Radiology Supervisor
Dispatch Health
08.2016 - Current
- Managed scheduling for entire department.
- Led a team of radiologic technologists, ensuring high-quality imaging services and timely patient care.
- Monitored advancements in radiology technology to identify opportunities for departmental improvements or innovations in patient care techniques.
- Enhanced diagnostic accuracy through rigorous quality control measures and ongoing staff training.
- Coordinated interdisciplinary meetings to discuss complex cases, fostering a collaborative approach to patient care across departments.
- Conducted regular audits of imaging studies to assess quality, identify areas for improvement, and maintain best practices in the field of radiology.
- Developed comprehensive training programs for new hires, fostering professional growth and expertise among team members.
- Provided training and coaching to less experienced radiology team members.
Radiologic Technologist
Peninsula Orthopeadic
04.2013 - 02.2017
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operated radiologic equipment to produce diagnostic images and films.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
Education
Associate of Applied Science - Radiology
Riverside College of Health Careers
Newport News, VA09-2013
Associate of Science - Social Science
Thomas Nelson Community College
Hampton, VA07-2011
High School Diploma -
Kecoughtan High School
Hampton, VA06-1996
Skills
- Patient Care
- Recruitment and hiring
- Operations Management
- Patient Care Standards
- Customer Service
- Problem-solving abilities
- Teamwork
- Problem-Solving
- Time Management
- Customer Assistance
- Experienced in retail sales
Accomplishments
- Experienced in retail and restaurant sales
- Experienced with customers via retail, restaurant and medical fields
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Timeline
Radiology Supervisor
Dispatch Health
08.2016 - Current
Radiologic Technologist
Peninsula Orthopeadic
04.2013 - 02.2017
Associate of Applied Science - Radiology
Riverside College of Health Careers
Associate of Science - Social Science
Thomas Nelson Community College
High School Diploma -
Kecoughtan High School
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