Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Scott

Florissant,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Deduction Analyst (Contract)

Eaton
10.2022 - 10.2023
  • Assess the validity of customer claims through investigation and analysis
  • Complete analysis of root cause issues
  • Responsible for the collection of customer claims that are deemed to be invalid and for communicating with GFSS department
  • Also reporting client policies regarding pricing, rebates, and returns
  • Support special project initiatives as determined by management.
  • Collected, arranged, and input information into database system.

Accounting Services Specialist / Risk Management Technician

Missouri Department Of Transportation
12.2019 - 10.2022
  • Collected and sort financial related documents and supporting information; verifies correct accounting transaction and/or vendor information
  • Performed various accounting functions, including reconciliations; monitoring delinquent accounts; depositing daily receipts; processing invoices (upward of 150 invoices per day) via SAP and initiating vendor payments; assisted with the calculation of various overhead rates; and monitored records for consumable inventories and capital/fixed assets
  • Processed payroll transactions and payroll adjustments
  • Assisted in the maintenance, interpretation and reporting of accidents, injuries and/or property loss data
  • Received fleet vehicle liability, general liability, property damage, compensation claims
  • Reviewed documents, forms, and reports to determine if payroll coding, transactions, and adjustments are correct; verified accuracy of timesheet coding; made payroll corrections; prepared reimbursements
  • Maintained accounting records and prepared financial statements in accordance with GAAP principles and Governmental Accounting Standards Board statements for the department, medical and life insurance plan, and self-insurance plan
  • Created documents for federally funded projects; monitored categories of cost for federal reimbursement; prepared Federal Highway Administration billing and final vouchers; submitted documentation and maintains records for letters of credit.

Investor Services Representative (Contract)

TD AMERITRADE
11.2018 - 04.2019
  • Provided exceptional customer service to clients, addressing inquiries, resolving issues, and offering guidance on investment products and services offered by TD Ameritrade
  • Executed trade orders accurately and efficiently, ensuring timely execution and settlement of transactions
  • Maintained and updated client accounts, including processing account applications, documenting client interactions, and verifying client information
  • Collaborated with internal departments to coordinate and facilitate client requests, including transfers, rollovers, and account maintenance
  • Educated clients on investment tools and resources, including trading platforms, research tools, and educational materials, to enhance their understanding of the investment process and optimize their trading experience.

Debt Collector

PARALLON MEDICAL
10.2013 - 06.2016
  • Communicated with patients in a professional and respectful manner to collect outstanding medical debts owed to Parallon Medical
  • Utilized effective negotiation and persuasion skills to reach mutually beneficial payment arrangements and secure timely debt resolution
  • Conducted thorough research and analysis of patient accounts, verifying billing information, insurance coverage, and payment history to ensure accurate debt collection
  • Documented all interactions and activities in the designated systems, maintaining clear and organized records of debt collection efforts
  • Collaborated with internal teams, including billing, coding, and customer service, to address patient inquiries, resolve billing discrepancies, and facilitate prompt debt resolution.

Senior Consultant

AT&T
04.2000 - 11.2012
  • Provided client support by answering inbound phone calls and emails regarding accounts, policies, services and available financial products
  • Engaged clients in meaningful dialog and identify unstated needs and financial goals that may be achieved by further utilizing company products, services, and tools
  • Contacted customers regarding past due invoices
  • Provided them with information regarding their services
  • Provided excellent customer service and handled high volume sales.
  • Developed custom solutions based upon clients' strict requirements.
  • Analyzed problematic areas to provide recommendations and solutions.

Education

Skills

    Accounts Receivable

    Accounts Payable

    Insurance Claims

    Accounting

    SAP (3 years)

    Financial Services

    Account Reconciliation

    Oracle

    Bookkeeping

    General Ledger

    Medical Debt Collections

    Microsoft Excel

    Risk Management

    Customer Service

Timeline

Deduction Analyst (Contract)

Eaton
10.2022 - 10.2023

Accounting Services Specialist / Risk Management Technician

Missouri Department Of Transportation
12.2019 - 10.2022

Investor Services Representative (Contract)

TD AMERITRADE
11.2018 - 04.2019

Debt Collector

PARALLON MEDICAL
10.2013 - 06.2016

Senior Consultant

AT&T
04.2000 - 11.2012

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Kelly Scott