Kelly Sharnsky
Stow
Summary
Professional Ophthalmic Surgical Assistant in a very busy, high paced office, with proven expertise at Retina Associates of Cleveland, excelling in patient care and surgical support. Demonstrated adaptability and critical thinking in high-pressure environments, enhancing patient satisfaction through compassionate communication and meticulous attention to detail. Skilled in surgical equipment handling and committed to maintaining a safe operating environment. Strong focus on team collaboration while in the office or in the operating room.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Ophthalmic Surgical Assistant
Retina Associates Of Cleveland
06.2003 - 06.2018
- Assist in preparation and organization of surgical instruments and supplies for procedures.
- Support surgical team by maintaining sterile environment and ensuring compliance with safety protocols.
- Collaborate with healthcare staff to streamline operational workflows in the surgical unit.
- Demonstrate adaptability by quickly learning new procedures and adapting to dynamic surgical environments.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
- Maintained accurate documentation of all surgical activities for record-keeping purposes and quality control analysis.
- Assisted surgeons with critical decision-making processes during challenging cases.
- Played key role in patient education, explaining pre- and post-operative care procedures to enhance understanding and compliance.
- Increased patient satisfaction with compassionate post-operative care and thorough follow-up instructions.
- Assisted with patient intake processes, ensuring accurate data collection and documentation.
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Maintained electronic medical records using EHR systems, ensuring compliance with regulations.
- Conducted routine clinical tasks, including vital signs measurement and lab specimen collection.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Supported clinical team during emergencies by assisting with first aid measures or coordinating additional help when necessary.
- Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Certified Ophthalmic Assistant -
American Academy of Ophthalmology
Certificate of Technical Studies - Medical Assistant
Akron Institute
Cuyahoga Falls, OH05-2003
Skills
- Teamwork and cooperation
- Setting up and operating equipment
- Operating room etiquette
- Professionalism and ethics
- Continuous learning attitude
- Organizational growth
- Critical thinking
- Medical terminology
- Surgical support
- CPR/AED
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Patient care
- Reliability
- Excellent communication
- HIPAA compliance
- Patient safety
- Adaptability and flexibility
Certification
- CPR Training - annually 2003-2018
Languages
Spanish
Elementary
Timeline
Ophthalmic Surgical Assistant
Retina Associates Of Cleveland
06.2003 - 06.2018
Certified Ophthalmic Assistant -
American Academy of Ophthalmology
Certificate of Technical Studies - Medical Assistant
Akron Institute
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