Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
KELLY SILER

KELLY SILER

Burns,OR

Summary

Outgoing and friendly support staff delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Professional and knowledgeable versed in administrative support and customer service. Offering 9 years of experience with parents, students and school staff. Highly efficient and accurate with strong planning, problem-solving and communication skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in an Elementary, blended K-12 and 18-21-year-old students in the continued learning program. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Detail-oriented Records Specialist adept at coordinating digital and physical records for school purposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Versatile school support staff offering 9 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 50+ member staff.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

District Attendance Advocate

Harney County School District
11.2020 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
  • Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
  • Reached out to families to address attendance issues and help come up with a soulution that works to maintain positive attendance.
  • Maintained positive relationships with service providers and Law enforcement relevant to truancy program operations.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with families to ascertain issues and make referrals to appropriate specialists.

School Support Assistant

Boise School District
08.2018 - 10.2020
  • Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance
  • Created and updated physical records and digital files to maintain current, accurate documentation
  • Assisted coworkers and staff members with special tasks on daily basis
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Built and maintained excellent staff and student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Worked with a variety of student backgrounds to understand needs and provide specific services. In charge of student attendance.

Nutrition Assistant

Redmond School District
07.2013 - 06.2018
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Performed routine cleaning procedures across kitchen through sanitation and using a checklist of all equipment that needs to be cleaned
  • Prepared average of 30-100 orders each shift
  • Safely used kitchen equipment such as ovens and dishwasher, effectively reducing injuries and burns
  • Unloaded food supplies from distributor trucks to efficiently organize inventory
  • Transitioned between breakfast and lunch service by cleaning after breakfast and prepping for lunch
  • Handled portion control activities according to specified instructions provided by the school district nutrition manager
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

Education

Diploma - General Studies

West Linn High School
06.1989

Skills

  • Parent, student relations and communications
  • Administrative support
  • Records management
  • Filing and data archiving
  • Excel, publisher and Word efficient
  • Legal Proceedings Knowledge
  • Legal Documentation
  • Case Presentations
  • Preparing Written Reports
  • Investigation Documentation
  • Law Enforcement Contact
  • Team Meetings

Certification

First Aid/CPR Certified. Medication management. Safe Schools Courses Completed every year. Current Personal Support Worker for Adults with Disabilities.

Timeline

District Attendance Advocate

Harney County School District
11.2020 - Current

School Support Assistant

Boise School District
08.2018 - 10.2020

Nutrition Assistant

Redmond School District
07.2013 - 06.2018

Diploma - General Studies

West Linn High School
KELLY SILER