Kelly Simpkins
Woodland Park,Colorado
Summary
Diligent professional with a proven track record in managing office operations and delivering comprehensive administrative support. Expertise in streamlining office processes and facilitating project coordination, resulting in enhanced efficiency and productivity. Recognized for exceptional communication skills and adept multitasking abilities, contributing to a collaborative and organized work environment. Committed to driving operational excellence and supporting team success through proactive problem-solving and attention to detail.
Overview
16
16
years of professional experience
Work History
Utility Supervisor
City of Woodland Park
03.2023 - 08.2024
- Responsible for supervision of Utility Billing Technician and all aspects of the utility billing field.
Administrative Assistant for Public Works
City of Woodland Park
11.2021 - 03.2023
- Temporary until position was filled
Utility Technician
City of Woodland Park
03.2016 - 03.2023
- Responsibilities include reporting to State level of water augmentation reporting on a monthly basis. Tracking of water and sewer taps sold per year and calculating new water augmentation reporting numbers. Review building plans and approve new water and sewer taps for Residential and Commercial Building for the City. Daily involvement with customers, builders, citizens and State Officials. Adjusting water and sewer rates on an Annual Basis and implementing them into the Caselle billing software. Support provided in conducting monthly Utility Advisory Committee meeting, to include recording of meeting, minutes, votes by Committee members and providing all supportive documentations for meeting agenda items.
Utility Billing Technician
City of Woodland Park
08.2013 - 03.2016
- Proficient in Caselle Government Accounting Software to accurately billing the entire city for water and sewer fees on a weekly basis. Handle all inquiries from customers on starting and stopping service, billing questions, homeowner responsibilities versus City responsibilities.
Parks and Recreation Administrative Assistant
City of Woodland Park
06.2008 - 08.2013
- Responsible for all customer service provided at the front office and main phone line. Data entry for all sports, fitness classes and other activities and special events. Implementing new software and creating a user manual for staff. Maintaining the City's website and digital sign.
Education
AAPC Online Certification -
12.2025
Associates of Applied Science - Computer Information Systems
Pikes Peak Community College (Pikes Peak State College)
08.2004
High School - undefined
Woodland Park High School
Woodland Park, Colorado05.1997
Skills
- Excellent Organizational Skills and Time management
- Strong Work Ethic
- Self Motivated
- Skilled in Microsoft Office, GIS, and Beehive
- CPT coding expertise
- Service excellence
- Collaborative team member
Affiliations
- Safety Committee Secretary
- Chairman for Accident Review Committee
- Volunteer for COVID-19 Emergency Services
- Planning Section for Teller County
Timeline
Utility Supervisor
City of Woodland Park
03.2023 - 08.2024
Administrative Assistant for Public Works
City of Woodland Park
11.2021 - 03.2023
Utility Technician
City of Woodland Park
03.2016 - 03.2023
Utility Billing Technician
City of Woodland Park
08.2013 - 03.2016
Parks and Recreation Administrative Assistant
City of Woodland Park
06.2008 - 08.2013
Associates of Applied Science - Computer Information Systems
Pikes Peak Community College (Pikes Peak State College)
High School - undefined
Woodland Park High School