KELLY SIMS
Memphis,USA
Summary
Dynamic Employee Relations Director with a proven track record at Vertrauen Chemie Solutions, adept at driving HR strategy development and enhancing employee engagement. Skilled in conflict resolution and data analysis, I excel in fostering organizational change and compliance, ensuring a productive workplace while maintaining integrity and professionalism.
Overview
18
18
years of professional experience
Work History
Employee Relations Director
Vertrauen Chemie Solutions
Memphis, TN
01.2021 - Current
- Implement business plans for areas of responsibility to achieve facility goals.
- Collaborate with staff, managers, and senior leadership in defining initiatives by having an excellent understanding of the division's objectives, issues, and needs.
- Develop division-specific policies and practices; actively participate in setting the human resources strategies for planning processes.
- Build relationships with all levels of the organization.
- Conducts day-to-day operations of all HR related functions (benefits, hiring/transfers, terminations, payroll, associate relations programs) by executing and refining recruiting and staffing initiatives.
- Serve as the primary liaison with benefits vendors, insurance carriers, and brokers to oversee bill accuracy, claims resolution, renewal negotiations, and escalated issues.
- Ensure compliance with company HR policies and local, state, and federal laws and regulations by reviewing and managing the accuracy, confidentiality, and maintenance of HR documents.
- Design and lead strategies for facilitating organizational and behavioral change. Perform needs assessment and process for improvement. Make recommendations on organizational design and development issues; establish metrics and monitor staffing trends.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partnering with employment counsel when necessary.
- Provide Employment Relations advice to managers on complex cases and investigations, role eliminations, and performance management issues.
- Lead change management projects to assist in identifying when and where additional change in management is required.
- Strong analytical and problem-solving skills.
- Travel to other locations 30%.
Regional Human Resource Business Partner
XPO Logistics – GXO Logistics Supply Chain
Memphis, TN
01.2012 - 01.2021
- Executed onboarding processes for new HR Generalist, HR Managers, hourly and salaried employees.
- Trained new hires on company policies and system processes, enhancing management performance systems knowledge.
- Processed payroll for over 300 to 700 employees using Kronos, auditing time records for accuracy.
- Conducted employee relations investigations regarding misconduct, recommending appropriate disciplinary actions.
- Collaborated with HR Managers and Recruiters to finalize onboarding and orientation activities.
- Monitored compliance of staffing agencies, tracking temp retention and serving as liaison.
- Created job postings for internal and external recruitment initiatives.
- Supported operations across seven locations in Indiana, Pennsylvania, North Dakota, and Iowa.
- Developed and implemented employee engagement initiatives across multiple facilities.
- Facilitated training programs to enhance employee skills and career development.
- Led change management efforts during organizational restructuring initiatives.
- Created job descriptions for new roles within the organization.
- Advised managers on how to effectively manage their teams while maintaining positive morale and productivity levels.
- Participated in collective bargaining negotiations between employers and union representatives.
- Monitored employee turnover rates for trends or patterns that may require intervention from HR personnel.
- Provided guidance to leaders on best practices related to disciplinary actions such as suspensions or terminations.
- Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
- Diagnosed potential personnel issues to create action plans to eliminate complications.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Scheduled meetings with employees to address concerns and grievances.
- Liaised between management and employees by relaying work information, adjustments and grievances.
Regional Human Resource Business Partner
Rural Metro-Ambulance Service
Memphis, TN
01.2008 - 01.2012
- Trained personnel on compliance policies and procedures.
- Trained in grievance management. Managing the union grievance process.
- Provide support in collective bargaining negotiations.
- Overseeing audits for all HR compliance areas including I-9’s and personnel files and DOL postings.
- Liaison between benefits and employees.
- Oversee processes for workers compensation, disability, leave, workplace accommodation requests, and health and safety issues; inform managers as needed.
- Act as a resource to others and oversee the accurate documentation and retention of recordkeeping.
- Region locations Georgia, Missouri, Mississippi, Kentucky, Ohio, Alabama, and Tennessee providing HR support.
- Servicing over 1000 employees, union and non-union.
- Writing and implementing policies and procedures.
- FMLA compliance and tracking, OSHA logs, Workers Compensation tracking.
- Resolving employee relations issues.
- Processing Hourly and Temp payroll.
- Interviewing selected qualified applicants.
- Posting current open positions.
- Conduct Town Hall meetings.
Education
UNIVERSITY OF MEMPHIS
Memphis, TennesseeSkills
- Verbal communication
- Written communication
- Interpersonal skills
- Negotiation skills
- Conflict resolution skills
- Organizational skills
- Attention to detail
- Analytical skills
- Problem-solving skills
- Task prioritization
- Delegation
- Integrity
- Professionalism
- Confidentiality
- Knowledge of employment-related laws
- Knowledge of regulations
- Microsoft Office Suite
- Excel
- Management systems proficiency
- Policy writing
- Performance management
- HR strategy development
- Data analysis
- Employee relations
Qualifications And Capabilities
- Excellent verbal and written communication skills.
- 10+ years of professional experience.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite and Excel or related software.
- Proficiency with or the ability to quickly learn the organization's management systems.
Timeline
Employee Relations Director
Vertrauen Chemie Solutions
01.2021 - Current
Regional Human Resource Business Partner
XPO Logistics – GXO Logistics Supply Chain
01.2012 - 01.2021
Regional Human Resource Business Partner
Rural Metro-Ambulance Service
01.2008 - 01.2012
UNIVERSITY OF MEMPHIS
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