Dynamic professional with a proven track record at AchieveNY, excelling in behavior management and program planning. Skilled in fostering positive engagement and ensuring safety, demonstrated through effective conflict resolution and first aid proficiency. Achieved significant improvements in camper and client rapport, leveraging strong problem-solving and group activity implementation skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor
AchieveNY
06.2023 - Current
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Led groups of children safely through variety of camp activities.
Encouraged team building to increase camaraderie, trust and rapport.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Applied training on behavioral management and de-escalation strategies with successful outcomes
Taught coping strategies and behavioral management skills effectively to children
Therapeutic Recreation Assistant
AchieveNY
05.2023 - 05.2024
Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
Maintained detailed records outlining patient treatment plans, progress updates, treatment adjustments, goal achievements and outcomes.
Instructed patients in activities and techniques such as dance, music or art designed to meet specific physical or psychological needs.
Prepared and submitted reports and charts to treatment team to reflect patient reactions and evidence of progress or regression.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened communication skills through regular interactions with others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Daycare Attendant
Lourdes Health Center
05.2022 - 09.2022
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Liaised with parents and guardians to discuss child progress.
Monitored children's activities to verify safety and wellbeing.
Secretary
Wheaton College Massachusetts
01.2022 - 05.2022
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered multi-line phone system and enthusiastically greeted callers.
Provided clerical support to company employees by copying, faxing, and filing documents.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Volunteered to help with special projects of varying degrees of complexity.
Retail Sales Associate
Smokin Joes Tobacco Shop
01.2021 - 08.2021
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Performed cash, card, and check transactions to complete customer purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Arts - Psychology
Wheaton College Massachusetts
Norton, MA
05-2025
Skills
Group activity implementation
Problem-solving
Problem resolution
Program and activity planning
Child and adolescent mentoring
Documentation and reporting
Behavior management
Positive engagement
First aid and CPR
Conflict resolution and mediation
Safety awareness
Certification
CPR certification, AED and first aid training
Interests
I enjoy helping others and giving back to the community
My main area of interest is children and adolescents with psychological or behavioral problems and providing care and services to these individuals
Outside of my work, I love the arts and being in nature