Kelly Sorto
San Diego,CA
Summary
Compassionate and dependable professional with hands-on experience. Provided direct support to elderly patients with daily living needs, including personal care needs, ensuring dignity, comfort, and safety. Skilled in providing attentive support, maintaining a safe and organized setting, and delivering excellent customer service. Demonstrates strong communication, teamwork, and time-management abilities, with a proven record of dependability and professionalism.
Overview
3
3
years of professional experience
Work History
Program Aide
San Diego Family Circle
San Diego, CA
12.2024 - Current
- Assisted older adults with activities of daily living, Including personal hygiene and mobility, while maintaining dignity and privacy.
- Supported staff with organizing tasks, including scheduling, filing, and maintaining program materials.
- Facilitated communication between families and program coordinators to address concerns.
- Supervised the health of patients and reported changes and concerns to Registered Nurses.
- Provided individualized support to participants in a structured, supervised environment.
- Served as a positive ambassador for the program by leading a community outreach visiting a senior home in order to encourage seniors to join the program.
Cashier
Ferny's Mexican Grill
San Diego, CA
07.2023 - 12.2024
- Developed patience and professionalism while serving a diverse community.
- Assisted in managing cash drawer, ensuring accurate record of transactions and balances.
- Maintained cleanliness and organization of front counter, dining area and restrooms.
- Worked well with coworkers to keep running things smoothly.
Cashier
Bad Hombres Good Mexican Food
San Diego, CA
12.2023 - 01.2024
- Provided friendly, professional customer service in a fast-paced environment.
- Demonstrated strong communication and interpersonal skills while also working collaboratively with team members to ensure smooth daily operations.
- Maintained clean, organized, and safe work environment.
- Processed returns and handled sensitive situations calmly and professionally.
- Trained new employees on register procedures and customer service standards.
Education
High School Diploma -
Santana High School
San Diego, CA01-2024
Skills
- Strong verbal communication
- Ability to to work in fast-paced environments
- Multitasking
- Patience and empathy
- Personal care assistance
- Reliability and punctuality
- Maintaining confidentiality
Languages
Spanish
Native or Bilingual
Timeline
Program Aide
San Diego Family Circle
12.2024 - Current
Cashier
Bad Hombres Good Mexican Food
12.2023 - 01.2024
Cashier
Ferny's Mexican Grill
07.2023 - 12.2024
High School Diploma -
Santana High School