Kelly Spaulding
Newburgh,IN
Summary
Detail-oriented professional with extensive experience in audit leadership and operational efficiency. Known for developing training materials and streamlining workflows, ready to leverage expertise to enhance organizational effectiveness and compliance.
Overview
18
18
years of professional experience
Work History
Senior Auditor/Team Lead
Atlas World Group
Evansville, IN
08.2015 - Current
- Review and verify data entered by outside sources to ensure accuracy and support timely and accurate invoicing
- Lead comprehensive audits to ensure compliance with financial and federal regulations and internal policies
- Track and monitor shipments at any stage of shipment lifecycle, ensuring that all milestones and expectations are met
- Provide direct customer support by responding to inquiries from moving agencies
- Collaborate with internal teams, agencies, and third party service providers to resolve questions and issues
- Mentor junior auditors to improve team performance and knowledge retention.
- Develop new training materials and updated existing training materials to refine and improve employee efficiency
Office Manager
Kruckemeyer & Cohn Jewelers
Evansville, IN
03.2008 - 06.2015
- Streamlined office operations, enhancing workflow efficiency and providing excellent customer service
- Prepared statistical customer and sales reports for store management
- Coordinated inventory management, ensuring optimal stock levels for retail displays and repairs
- Handled sensitive information with discretion, maintaining confidentiality of company documents and customer records
- Facilitated smooth and open communication between office and sales personnel
Education
Bachelor of Science - Journalism And Computer Publishing
University of Southern Indiana
Evansville, IN05-2000
Skills
- Team leadership qualities
- Continuous improvement mindset
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Microsoft office
- Employee training
Accomplishments
- Edited and upgraded a forty page training manual to ensure quicker and more efficient processing for auditing team
- Used Microsoft Excel to develop invoice tracking spreadsheets to ensure billing in a more timely manner
- Participated in three Kaizen events to improve processes and eliminate waste
Timeline
Senior Auditor/Team Lead
Atlas World Group
08.2015 - Current
Office Manager
Kruckemeyer & Cohn Jewelers
03.2008 - 06.2015
Bachelor of Science - Journalism And Computer Publishing
University of Southern Indiana