Kelly Steimel
Hudson,IA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Wells Ag Supply
Hudson, IA
01.2021 - 12.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
Patient Care Coordinator
Vgm
Waterloo, Iowa
10.2020 - 08.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
General Manager
Casey General Store
Hudson, Iowa
03.2016 - 10.2020
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
Education
High School Diploma -
Columbus Catholic High School
Waterloo, IA05-1993
Skills
- Memo preparation
- Data Entry
- Clerical Support
- Information Security
- Mail handling
- Calendar Management
Affiliations
In my spare time I enjoy spending time outdoors, watching my kids in all their extra curricular activities.
Timeline
Administrative Assistant
Wells Ag Supply
01.2021 - 12.2021
Patient Care Coordinator
Vgm
10.2020 - 08.2021
General Manager
Casey General Store
03.2016 - 10.2020
High School Diploma -
Columbus Catholic High School
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