Kelly Stephany Cedillo
Silver Spring,MD
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
City Perch Kitchen + Bar
North Bethesda, Maryland
02.2024 - 11.2025
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered telephone to provide dining information and take reservations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier, Food Runner
McDonald’s
Wheaton
02.2022 - 05.2023
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Provided efficient and courteous service to customers
- Worked in a fast- pace enviroment
- Efficiently handed out food and made drinks
Cashier, Food Runner
Tokoa Cheesesteaks
College Park
09.2022 - 03.2023
- Greeted customers and answered questions
- Issued refunds or store credit to customers
- Accurately handled cash efficiently
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Secretary
Yard Art Landscaping
01.2020 - 01.2021
- Appointment Scheduling
- Issued and created invoices for clients
- Able to operate all office machinery
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Associate’s Degree - General Studies (SSAH), Social Sciences, Administration and Health Core focused in Social Work
Montgomery College
Rockville05-2026
High School Diploma -
Albert Einstein High School
Kensington05.2021
Skills
- Google Workspace
- Problem-Solving
- Analysis
- Customer Service
- Teamwork
- Collaboration
- Attention to Detail
- Time Management
- Flexibility
- Adaptability
- Dining room management
- Server support
- Scheduling
Awards
The Maryland Seal of Biliteracy
Certification
- The Maryland Seal of Biliteracy
Languages
Spanish
Professional
Timeline
Restaurant Hostess
City Perch Kitchen + Bar
02.2024 - 11.2025
Cashier, Food Runner
Tokoa Cheesesteaks
09.2022 - 03.2023
Cashier, Food Runner
McDonald’s
02.2022 - 05.2023
Secretary
Yard Art Landscaping
01.2020 - 01.2021
Associate’s Degree - General Studies (SSAH), Social Sciences, Administration and Health Core focused in Social Work
Montgomery College
High School Diploma -
Albert Einstein High School
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