Kelly Stephens
Apex,NC
Summary
Dedicated professional with a proven track record at Salt & Pepper Catering, LLC, and as a Professional Nanny, excelling in child development expertise and customer service. Enhanced guest satisfaction and fostered a safe, creative environment for children, demonstrating strong communication and problem-solving skills. Achieved positive feedback through exceptional service and innovative activity planning.
Overview
7
7
years of professional experience
Work History
Professional Nanny
Caregiver
06.2023 - Current
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Ensured a safe environment for playtime activities, closely monitoring interactions while encouraging independence and problem-solving skills.
- Facilitated creative expression through arts and crafts projects, stimulating imagination and fine motor skills development.
- Cared for sick children when necessary, administering medication according to parental guidelines while maintaining a comforting presence during recovery periods.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Restaurant Waiter
Salt & Pepper Catering, LLC
05.2018 - 09.2018
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Associate of Arts -
Wake Technical Community College
Raleigh, NC06-2028
High School Diploma -
Apex Friendship High School
Apex, NC06-2024
Skills
- Strong communication skills
- Potty training assistance
- Infant care experience
- Child development expertise
- Behavior management techniques
- Hygiene and grooming assistance
- Outdoor activity supervision
- Customer service
- Cleanliness
- Problem-solving
- Guest engagement
- Schedule management
Timeline
Professional Nanny
Caregiver
06.2023 - Current
Restaurant Waiter
Salt & Pepper Catering, LLC
05.2018 - 09.2018
Associate of Arts -
Wake Technical Community College
High School Diploma -
Apex Friendship High School
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