Kelly Stigelman
Bristol,PA
Summary
Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
32
32
years of professional experience
Work History
Secretary/Treasurer
SEIU Local 252
05.2011 - Current
- Drafts agendas, records minutes and generates documents to facilitate meetings.
- Creates and updates records and files to maintain document compliance.
- Maintains electronic filing systems and categorizes documents.
- Builds and maintains excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Handles all accounts receivables and maintaining all member fees accounts.
- Facilitates all required new hire paperwork.
Employee Benefits Account Manager
Cardone Industries
04.2007 - 05.2011
- Educated new hires about different benefit plans.
- Kept programs in line with plan structure, company policy and legal requirements.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Audited benefit programs and agreements to optimize service delivery.
- Oversaw open enrollment processes during 4th quarter.
- Facilitated and managed all aspects of the FML program.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Expedited benefit delivery by establishing working relationships with benefit providers.
Accounts Payable Manager
Cardone Industries
03.2004 - 04.2007
- Managed accurate and timely processing of over 500 invoices per month.
- Coordinated accounts payable functions and improved workflow for 6 staff members.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Input all relevant transactions and supervised properly within accounting system.
- Observed strict confidentiality regulations to maintain data security.
- Supported financial director with special projects and additional job duties.
- Established and checked coding procedures, monitored reports and updated internal files.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
Executive Assistant
Cardone Industries
05.1995 - 03.2004
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Volunteered to help with special projects of varying degrees of complexity.
Office Manager
Precious Children/Northeast Christian School
04.1992 - 05.1995
- Maintained computer and physical filing systems.
- Recorded and tracked all tuition accounts. Including making weekly deposits and providing monthly statements to each family.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with student families and school suppliers.
- Created monthly school newsletters.
- Created and maintained all student report cards.
- Assisted in promoting school's success by scheduling and walking interested families on school tours.
Education
High School Diploma -
Central High School
Evansville, IN06.1981
Skills
- Appointment Scheduling
- Supply Restocking
- Office Administration
- Supply Ordering
- Customer Service
- Accounts Payable
- Human Resource/Benefits
- Managed up to 6 employees
- Strong ability to multi tasking
Timeline
Secretary/Treasurer
SEIU Local 252
05.2011 - Current
Employee Benefits Account Manager
Cardone Industries
04.2007 - 05.2011
Accounts Payable Manager
Cardone Industries
03.2004 - 04.2007
Executive Assistant
Cardone Industries
05.1995 - 03.2004
Office Manager
Precious Children/Northeast Christian School
04.1992 - 05.1995
High School Diploma -
Central High School
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