Kelly Patrick
Eatonton,USA
Summary
Dynamic Executive Assistant with proven track record at Sheriffs’ Retirement Fund of Georgia, excelling in benefits administration and meeting coordination.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Executive Assistant, Plan Administrator
Sheriffs’ Retirement Fund of Georgia
Madison, USA
11.2022 - Current
- Processed retiree benefits enrollments and maintained accurate records.
- Prepared invoices and monthly closing reports for accounting team.
- Calculated and transferred funds for monthly benefit payments efficiently.
- Scheduled and coordinated quarterly Board meetings, ensuring all logistics were managed.
- Maintained benefit files for members and auditors, ensuring compliance with regulations.
- Handled registration and bookings for training events for Board members.
- Communicated professionally with administrators, courts, and Sheriffs’ to support operations.
- Processed death benefits claims promptly to assist beneficiaries.
Music Teacher
Pike County Board of Education
Zebulon, USA
09.2020 - 06.2022
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
- Enhanced sensory abilities by giving children access to numerous instruments and music genres
- Incorporated hands-on experimental learning
- Promoted good behaviors by using positive reinforcement methods with children
- Discussed monthly feature celebrations such as Black History Month and Successful Women in Music
- Maintain open professional communication with administrators
Scheduling Specialist
Griffin OB-GYN Clinic P.A
Griffin, USA
06.2019 - 05.2020
- Established rapport with patients and staff to enhance loyalty and retention goals.
- Coordinated patient appointments based on incoming calls and physician orders.
- Utilized Athena.net for accurate documentation of calls and appointment scheduling.
- Provided detailed information on business offerings and procedures to patients.
- Created and updated patient accounts with current information.
- Compiled physical and digital paperwork, including charts, reports, and correspondence.
- Ensured accuracy of patient financial information through regular updates.
- Managed front office activities, encompassing customer service, billing, collections, and administration.
Response to Intervention
Pike County Board of Education
Zebulon, USA
08.2018 - 05.2019
- Fostered relationships with students, enhancing engagement and communication with parents and school leadership.
- Supported the implementation of academic interventions, such as Response to Intervention.
- Implemented evidence-based practices such as Response To Intervention models when delivering services.
Records Clerk
Pike County Board of Education
Zebulon, USA
08.2016 - 08.2018
- Executed administrative tasks, including call handling, message taking, and data entry.
- Updated records with new files and pertinent information.
- Adhered strictly to confidentiality protocols to protect sensitive information.
- Managed paperwork, filing documents alphabetically and by significance.
- Retrieved, sorted, copied, and filed all documents efficiently.
- Entered data into computer databases using PowerSchool software.
- Maintained current attendance and residency documentation through thorough research.
- Contributed as Code Blue team member for emergency response.
Pre-K Teacher
Pike County Board of Education
Zebulon, USA
08.2014 - 08.2016
- Controlled classroom environments through clear rules and positive reinforcement techniques.
- Enhanced sensory skills by providing diverse textures and shapes in weekly art projects.
- Organized activities that fostered physical, mental, and social development through physical education and music classes.
- Implemented hands-on, play-based strategies including games and crafts for experiential learning.
- Established nurturing atmosphere where children expressed needs and focused on learning.
- Promoted positive behaviors using reinforcement methods with children.
- Utilized technology to engage children during weekly computer lessons.
Lead Pre-K Teacher
Hampton United Methodist Church
Hampton, USA
08.2011 - 05.2014
- Conducted assessments for each child and documented results accurately.
- Enhanced academic performance through diverse teaching techniques.
- Distributed quarterly progress assessments and milestone reports to parents.
- Evaluated facility environment, addressing concerns to optimize children's safety.
- Fostered an open, nurturing environment for children to express themselves freely.
- Maintained daily records of individual activities and behaviors effectively.
- Organized and led activities promoting physical, mental, and social development.
- Delivered foundational skills instruction in colors, shapes, and letters.
Office Manager
Stiles Body Shop
Riverdale, USA
01.2006 - 05.2011
- Evaluated workflow processes to identify inefficiencies and implemented solutions enhancing productivity.
- Prepared and quoted estimates for collision service repairs efficiently.
- Automated office operations, managing client correspondence and record tracking in case management software.
- Streamlined operational efficiencies by managing work requests, pricing, and logistics verification.
- Maintained organized office environment to support performance objectives and professionalism.
- Created electronic customer records, overseeing data entry related to billing and accounts receivable.
- Resolved client issues effectively, elevating customer satisfaction ratings significantly.
- Coordinated scheduling to ensure timely allocation of resources and effective calendar management.
Senior Sales Executive
Aircraft Spruce and Specialty Co
Peachtree City, USA
03.1997 - 12.2005
- Secured long-term accounts by delivering polished sales presentations for product availability and certification.
- Enhanced sales by presenting customers with specific parts and repair solutions.
- Troubleshoot product failure.
- Research and adhere to FAA regulations for client use.
- Organize monthly warehouse delivery schedule and inventory control.
- Attend Women in Aviation Conferences for client and business relations.
Administrative Assistant
City of Atlanta GA
Atlanta, USA
08.1995 - 02.1997
- Planned and executed corporate meetings and special events for over 500 attendees.
- Managed scheduling for 112 staff, optimizing resource allocation for peak service.
- Directed customer communications to appropriate departments, enhancing resolution of inquiries.
- Processed financial documents, including contracts, expense reports, and invoices.
- Monitored attendance records, documenting vacation, sick days, and personal time.
- Tracked and submitted employee timesheets to accounting for payroll processing.
- Documented participant details during conference calls and prepared audio recordings for reference.
- Assisted with administrative tasks, including filing, answering phones, and payroll support.
Education
Associate of Arts - Education
Gordon State College
Barnesville, GA05.1995
High School Diploma -
Henry County High School
McDonough, GA06.1990
Skills
- Professional communication
- Calendar management
- Invoice processing
- Benefits administration
- Meeting coordination
- Data entry
- Customer relationship management
- Workflow optimization
- Project coordination
- Effective communication
- Time management
- Recordkeeping and documentation
- Schedule management
- Microsoft Office proficiency
- Problem resolution
- Organizational skills
- First aid and CPR certification
- Customer service excellence
- Team collaboration
- Inventory oversight
- Relationship development
- Planning and coordination
- Administrative support
- Retirement plan fiduciary
Certification
Georgia Association of Public Plan Trustee Certified Retirement Plan Fiduciary
References
References available upon request.
Timeline
Executive Assistant, Plan Administrator
Sheriffs’ Retirement Fund of Georgia
11.2022 - Current
Music Teacher
Pike County Board of Education
09.2020 - 06.2022
Scheduling Specialist
Griffin OB-GYN Clinic P.A
06.2019 - 05.2020
Response to Intervention
Pike County Board of Education
08.2018 - 05.2019
Records Clerk
Pike County Board of Education
08.2016 - 08.2018
Pre-K Teacher
Pike County Board of Education
08.2014 - 08.2016
Lead Pre-K Teacher
Hampton United Methodist Church
08.2011 - 05.2014
Office Manager
Stiles Body Shop
01.2006 - 05.2011
Senior Sales Executive
Aircraft Spruce and Specialty Co
03.1997 - 12.2005
Administrative Assistant
City of Atlanta GA
08.1995 - 02.1997
Associate of Arts - Education
Gordon State College
High School Diploma -
Henry County High School