Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kelly Strother

Shreveport,LA

Summary

Dynamic Administrative Supervisor with a proven track record at Exceptional Client Care Services, excelling in compliance monitoring and efficient workflow management. Adept at relationship building and enhancing operational efficiency, I successfully streamlined onboarding processes and improved productivity through effective scheduling and documentation practices. Committed to delivering exceptional customer service and organizational excellence.

Overview

9
9
years of professional experience

Work History

Administrative Supervisor

Exceptional Client Care Services
11.2020 - 10.2023
  • Assisted in managing administrative tasks to enhance operational efficiency.
  • Supported scheduling and coordination of meetings and events for team members.
  • Maintained accurate records and documentation to ensure compliance with company policies.
  • Learned utilization of office software to streamline daily administrative functions.
  • Aided in onboarding processes by preparing materials and orienting new hires.
  • Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Administrative Assistant

Tommy Wholesale Auto
06.2018 - 03.2019
  • Managed scheduling and calendar coordination for executives, ensuring efficient time management.
  • Facilitated communication between departments to streamline operations and enhance workflow efficiency.
  • Prepared detailed reports and documentation to support decision-making processes across the organization.
  • Assisted with inventory management, tracking supplies, and coordinating orders to maintain stock levels.
  • Implemented office procedures that improved operational efficiency and reduced turnaround times on tasks.
  • Maintained accurate filing systems, enhancing information retrieval speed and overall data organization.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Dealers Truck Equipment
02.2015 - 05.2018
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained inventory of office supplies and placed orders.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Medical Assistiant

Ayers Career College
Freeport, PA
04.2020

Skills

  • Deadline oriented
  • Compliance monitoring
  • Budget administration
  • Information management
  • Database administration
  • Relationship building
  • Cross-functional teamwork
  • Scheduling and calendar management
  • Office management
  • Efficient workflow
  • Documentation and control
  • Data entry
  • Phone and email etiquette
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization

Additional Information

Committee Board Member - Goodwill Industries

Timeline

Administrative Supervisor

Exceptional Client Care Services
11.2020 - 10.2023

Administrative Assistant

Tommy Wholesale Auto
06.2018 - 03.2019

Administrative Assistant

Dealers Truck Equipment
02.2015 - 05.2018

Medical Assistiant

Ayers Career College

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Kelly Strother