Dynamic professional with extensive experience at Mauser Packaging Solutions, excelling in machine operation and quality control. Proven track record of enhancing production efficiency and fostering teamwork. Recognized for meticulous attention to detail and effective problem-solving, consistently achieving production goals while maintaining a safe and organized work environment.
Overview
10
10
years of professional experience
Work History
Blow Mold Operator
Mauser Packaging Solutions
10.2018 - Current
Consistently met or exceeded production goals by efficiently operating machinery and minimizing waste during production runs.
Maintained a safe working environment by adhering to safety protocols and regulations consistently.
Conducted preventative maintenance checks on equipment regularly to prevent potential malfunctions or safety hazards.
Ensured proper documentation of all relevant production data, including machine settings, output quantities, and quality control results for accurate record-keeping purposes.
Kept an organized workspace free from clutter or debris, upholding cleanliness standards required within a manufacturing setting.
Assisted in the development of standard operating procedures for blow molding processes, providing valuable input based on hands-on experience.
Coordinated closely with Quality Control teams to address any concerns or discrepancies related to product specifications or performance standards.
Team Leader
Mauser Packaging Solutions
10.2018 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Forklift Operator
Mauser Packaging Solutions
10.2018 - Current
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Quality Control Inspector
Mauser Packaging Solutions
10.2018 - Current
Communicated with production team members about quality issues.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Updated quality control records and reports.
Followed standard operating procedures for inspections and tests.
Recorded inspection and test results on data sheets.
Trained other workers in inspection and testing procedures.
Operated and maintained testing equipment.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Evaluated components and final products against quality standards and manufacturing specifications.
Assistant Manager
Tim Horton's
12.2015 - 10.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Generated repeat business through exceptional customer service.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Customer Service Cashier
Popeye's Chicken
06.2015 - 12.2015
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Developed and managed relationships with customers to increase customer loyalty.