Kelly Stump
Morristown,TN
Summary
Self-motivated, efficient, and thoughtful human resources professional/recruiter with 25+ year experience in the industry. 9-year experience acquiring and hiring top candidates for multiple organizations and developing recruiting plans with both agency and in-house settings. Manage all phases of full cycle recruiting, accounts management and social media marketing.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Personnel Supervisor/Recruiter
ResourceMFG
01.2020 - Current
- Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss objectives
- Hands on recruiting strategies; interview and selecting qualified candidates
- Troubleshoots, resolve's and addresses clients' concerns and complaints
- Delivering top notch customer service to clients and field associates Completing all on-boarding documents New hire orientation Disciplinary actions, terminations, and counseling Payroll Payroll reports Administering pre-employment drug screening Invoicing Complex audit reports with Vendor Management System Processing workers comp claims Advertising
- Enhanced employee productivity by implementing efficient scheduling and task distribution systems.
- Streamlined hiring processes for quicker onboarding and reduced turnover rates.
- Collaborated with management teams to assess staffing needs and develop proactive recruitment strategies.
- Conducted exit interviews to gather valuable feedback from departing employees, identifying areas of potential improvement within the organization''s HR practices.
Owner/Operator
Cleaning Edge
04.2004 - 08.2021
- Established and started commercial cleaning business with sales averaging $400,000 the first year
- Oversee all employee performances and duties
- Recruiting on new clients Quarterly 940/941 and unemployment reports Payroll Yearly tax reports and W-2's Invoicing Sales Maintaining and ordering supplies Insurance audits Oversee safety and security requirements.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Utility Worker
Walters State Community College
10.2016 - 01.2020
- Maintain all equipment
- Clean offices, bathrooms, classrooms, and breakrooms Strip and waxing of floors
- Carpet cleaning Monthly reports Maintain all grounds; mowing, weed eating, tree trimming, land scaping.
- Improved service reliability by conducting routine maintenance and repairs on utility equipment.
- Enhanced safety protocols by regularly inspecting and repairing distribution lines and utility poles.
- Completed projects ahead of schedule through efficient coordination with team members and external contractors.
Senior Staffing Supervisor/Ops Manager
Staffing Solutions
05.1999 - 05.2005
- Planned and implemented recruiting strategies
- Training of new inner office personnel New hire orientation, all new hire onboarding documents, counseling, disciplinary actions, and terminations Payroll Payroll reports Processing of worker's comp Audit reports Budgeting Invoicing Community involvement Processing of worker's comp Implementing new account set-up
- Streamlined the staffing process by implementing innovative recruitment strategies and thorough candidate screenings.
- Enhanced overall productivity within the team through regular performance evaluations and targeted training programs.
- Expanded company''s talent pool by proactively sourcing candidates from various channels such as job boards, social media, and networking events.
- Increased client satisfaction rates through diligent follow-up procedures and prompt resolution of concerns or issues.
- Optimized job postings for maximum visibility on various platforms, resulting in increased applicant flow and higher quality candidates.
- Mentored junior staffing specialists to develop their skills in recruiting, interviewing, negotiation, and relationship building techniques.
- Managed high-volume requisitions while maintaining strict deadlines and consistently exceeding placement targets.
- Established solid rapport with industry professionals at networking events to enhance brand recognition within target markets.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with human resources to recruit top talent in alignment with organizational needs, contributing to a skilled workforce capable of driving company success.
- Spearheaded change management initiatives that facilitated seamless integration during mergers or acquisitions.
Education
Diploma -
Morristown Hamblen High East
Accounting -
Carson-Newman College
01.1995
Skills
- Microsoft Office
- Microsoft Excel
- SAP
- Quick books
- VNDLY
- Peachtree
- Ulti-pro
- Kronos
- CRM
- PowerPoint
- PeopleNet/Bullhorn Time Keeping System
Certification
OSHA 10 Certification
Timeline
Personnel Supervisor/Recruiter
ResourceMFG
01.2020 - Current
Utility Worker
Walters State Community College
10.2016 - 01.2020
Owner/Operator
Cleaning Edge
04.2004 - 08.2021
Senior Staffing Supervisor/Ops Manager
Staffing Solutions
05.1999 - 05.2005
Diploma -
Morristown Hamblen High East
Accounting -
Carson-Newman College