Summary
Overview
Work History
Education
Skills
Certification
Systems
Languages
Timeline
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Kelly Taveras

LEHIGH ACRES,FL

Summary

Results-driven business professional with a strong entrepreneurial background, extensive management experience, and proven administrative skills. Recognized for ability to foster team collaboration and adapt seamlessly to evolving business environments. Possess expertise in strategic decision-making and operational management, consistently resulting in significant business growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Assistant

Hard Rock Inc
07.2023 - Current
  • EA to Chief Marketing Officer, Executive Vice President, and Senior Vice President of Casino Development
  • Manage C-Level Executive's calendar, appointments, and schedule
  • Coordinate and schedule meetings, conference calls, conferences with 100+ attendees and business travel arrangements
  • Prepare and proofread documents, presentations, and reports
  • Handle confidential and sensitive information with the utmost discretion
  • Track and manage expenses, reimbursement requests, and financial records
  • Prepare and submit expense reports and reconcile credit card statements
  • Serve as the primary point of contact between the C-Level Executive and internal and external stakeholders; act as gatekeeper and liaise with clients
  • Answer and screen phone calls, respond to emails, and take detailed messages
  • Assist with special projects such as presentations, in-person team events, prepping board materials, onboarding contractors and new team members, as needed
  • Assist in managing contracts in house and with third party vendors
  • Ensure all travel details are well-organized, including transportation, hotels, visas, and travel documentation
  • Participate in ad-hoc projects as requested by the C-Level Executive
  • Conducted research and provide support for various initiatives
  • Responsible for onboarding VPs and directors in marketing & Business Development departments

Human Resources Specialist

Hard Rock Coconut Creek Casino
01.2022 - 07.2023
  • Plan and communicate onsite wellness and benefit events for team members
  • Onboard averagely 25 new hires a week
  • Oversee Workers Compensation
  • Tracked over 1,700 Covid-19 cases
  • Administer Benefit programs
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.

Owner-Founder

The Sweet Travelife/ TSTL Travel
01.2020 - 01.2022
  • Created a company from a simple idea to a successful business operation
  • Designed products, established marketing collateral, created and maintained website and continuously improved the customer experience
  • Utilized SEO strategies to increase search engine ranking
  • Developed proficiency in Adobe programs
  • Implemented supply chain logistics with Chinese manufacturers
  • Worked with international clients for customs
  • Developed a social media following of 20K
  • Participated at trade shows to increase brand awareness and sales
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Partner- Project Manager

Oakmont Services LLC
08.2018 - 08.2020
  • Managed all aspects of the construction company for residential and commercial projects
  • Oversaw and lead a team of 20 employees
  • Maximized efficiency and productivity by developing streamlined systems technologies and process with our employees, suppliers and customers
  • Increased customer referrals from 25% to 90% in less than 2 years
  • Maximized efficiency and productivity by developing streamlined systems, technologies, and processes with our employees, suppliers and customers
  • Managed all aspects of construction projects from start to finish

Operations Planner

Harley Davidson Motor Company
01.2016 - 01.2018
  • Promoted from Inventory Coordinator to CKD OPS Planner within one year
  • Coordinated all H-D shipping of motorcycle and parts from USA to Brazil and India
  • Practiced lean production and efficiency through six sigma practices
  • Tracked delivery performance and response time
  • Reported directly to the supply chain operations manager
  • Implemented robust risk management procedures to proactively identify potential issues and develop contingency plans for addressing them effectively.
  • Analyzed operational data regularly to identify trends, patterns, or anomalies that required further investigation or action from management teams.
  • Cultivated strong relationships with suppliers and vendors, ensuring open communication channels were maintained at all times to address any issues promptly.
  • Collaborated with sales and marketing departments to develop coordinated strategies for maximizing revenue generation across multiple channels.

Education

Bachelor of Science - Business Management

The Pennsylvania State University
05-2018

Skills

  • Project Management
  • Business Development
  • Administrative Support
  • Customer Relationship Building
  • Performance Analysis
  • Small business operations
  • Marketing
  • Human Resources
  • Logistics Coordination
  • Adaptive Leadership
  • Calendar Management
  • Documentation And Reporting
  • Strong Problem Solver
  • Executive Support
  • Agile Metrics Tracking
  • Agile Coaching
  • Sprint Planning
  • Scrum Framework Expertise

Certification

  • Cornell University, Women's Entrepreneurship Certificate
  • Scrum Alliance, Certified Scrum Master CSM SOFTWARE I-Series

Systems

  • Infinium
  • ICIMS
  • USCIS 1-9- Work Authorization
  • Employment Verifications
  • Self-Service
  • Q&A
  • Red E App-
  • System Administration
  • Merydyan/Pryme
  • Salesforce
  • JIRA
  • Microsoft Office Suite
  • Adobe
  • Chromeriver
  • Smartsheets
  • Travel Inc
  • Docusign

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Executive Assistant

Hard Rock Inc
07.2023 - Current

Human Resources Specialist

Hard Rock Coconut Creek Casino
01.2022 - 07.2023

Owner-Founder

The Sweet Travelife/ TSTL Travel
01.2020 - 01.2022

Partner- Project Manager

Oakmont Services LLC
08.2018 - 08.2020

Operations Planner

Harley Davidson Motor Company
01.2016 - 01.2018

Bachelor of Science - Business Management

The Pennsylvania State University

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Kelly Taveras