Omnigo Dispatch
Communication Officer
Allegheny College
Meadville, PA
12.2021 - Current
- Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
- Notified supervisors of any irregularities or problems encountered during shift operations.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
- Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
- Ensured that all dispatch requests were handled promptly and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized files and developed spreadsheets to improve organizational workflow.
