Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Benson

Charlotte,NC

Summary

Proven leader and strategic planner, I excelled at Lowes by enhancing team productivity and customer satisfaction through effective problem-solving and teamwork. Skilled in multitasking and time management, I implemented solutions that significantly improved operational efficiency. My approach consistently resulted in achieving and surpassing goals, demonstrating a strong blend of hard and soft skills. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

4
4
years of professional experience

Work History

Supervisor

Lowes
Charlotte, NC
09.2022 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Sales Associate

Lowes
Charlotte, NC
08.2020 - 08.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Engineering

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Time Management
  • Strategic Planning
  • Employee Motivation
  • Goal-Oriented

Timeline

Supervisor

Lowes
09.2022 - 08.2024

Sales Associate

Lowes
08.2020 - 08.2022

Engineering

University of North Carolina At Charlotte
William Benson