Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Toro

Calera,AL

Summary

Dynamic administrative professional with a proven track record at Big Blue Marble Academy, excelling in customer service and office management. Skilled in data entry and fostering strong client relations, I enhanced workflow efficiency and improved document organization, contributing to a positive work environment and supporting team success through effective communication and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Big Blue Marble Academy
04.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Lead Teacher

Big Blue Marble Academy
10.2005 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.
  • Developed and implemented classroom routines to address varying student needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Education

John Ehret High School
Marrero, LA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Clerical support
  • Strong problem solver
  • Scheduling
  • Office management
  • Professional communication

Timeline

Administrative Assistant

Big Blue Marble Academy
04.2023 - Current

Lead Teacher

Big Blue Marble Academy
10.2005 - Current

John Ehret High School

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