Kelly Toscano Meneses
Lakewood,CO
Summary
Hardworking familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Energetic with top-notch relationship-building, sales and money-handling abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking employee, enthusiastic fast learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Creative profile, Organized, Responsible and honest.
Overview
9
9
years of professional experience
Work History
CAD Technician
Citrine LLC
10.2022 - 11.2023
- Enhanced project efficiency by streamlining CAD processes and implementing innovative tools.
- Collaborated with design teams to develop accurate, high-quality drawings for various projects.
- Reduced errors in final designs by conducting thorough quality checks on all CAD drafts.
- Provided support to engineering staff by generating detailed technical drawings using AutoCAD software.
- Assisted project managers in meeting deadlines by prioritizing tasks and working efficiently under pressure.
- Demonstrated adaptability in adjusting to changing project requirements, quickly revising drawings as needed without sacrificing quality or precision.
- Maintained high standards of professionalism while working closely with external consultants, addressing their concerns promptly and effectively resolving any issues that arose during collaboration efforts.
- Played a crucial role in business development activities by producing visually appealing presentations and proposals that showcased the company''s design capabilities.
Warehouse Lead Person
Steven Roberts Original Desserts
09.2021 - 09.2022
- Improved warehouse efficiency by streamlining processes and implementing new organization systems.
- Reduced order processing time by optimizing picking and packing procedures for faster shipment preparation.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and inventory management techniques.
- Ensured accurate inventory levels by conducting regular audits and adjusting stock records as needed.
- Streamlined communication channels between warehouse personnel and office staff for better transparency in daily operations.
- Managed relationships with vendors and suppliers, negotiating pricing agreements that resulted in significant cost savings without sacrificing quality or reliability.
Management Representative
Daytona Cafe
08.2020 - 04.2021
- Improved overall team performance by implementing effective management strategies and providing regular feedback.
- Enhanced customer satisfaction levels by addressing concerns promptly and implementing targeted solutions.
- Managed budgets responsibly, ensuring optimal allocation of resources to drive organizational growth and success.
- Negotiated contracts with vendors, securing favorable terms while adhering to company guidelines and policies.
- Collaborated closely with senior leadership to align departmental goals with broader organizational initiatives.
- Facilitated open lines of communication among team members, promoting a positive work environment conducive to innovation and problemsolving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Shop Owner
Arquisorpresas
01.2015 - 04.2021
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Architectural Designer
521 Construction
10.2019 - 07.2020
- Created graphic renderings and models using Autocad and Revit.
- Researched building codes and requirements and applied to design planning.
- Worked closely with multi-disciplinary team to design residential and commercial projects in Colombia.
- Coordinated all architectural construction documentation and drawings for each phase of fast-track projects.
- Engaged with clients to determine needs and requirements for custom homes.
- Consulted with clients to determine functional and spatial requirements of new structure.
- Advised clients on issues and options negatively affecting completion dates and suggested ways to keep project under budget.
- Managed difficult customers with poise, compassion and support and resolved issues efficiently.
- Collaborated with multidisciplinary teams to create functional, efficient, and visually appealing spaces for clients.
Banker
Bancolombia
02.2019 - 09.2019
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Education
No Degree - English-as-a-Second-Language Education
Emily Griffith Technical College
Denver, CO08.2024
Bachelor of Arts - Architecture
Francisco De Paula Santander
Cucuta, Colombia06.2017
Associate of Applied Science - Ceramic Engineering
Francisco De Paula Santander
Cucuta, Colombia06.2017
Skills
- Standards Compliance
- Customer Service
- Problem Solving
- Organizational Skills
- Verbal Communication
- Multitasking Abilities
- Sales Strategies
- Online Marketing
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
CAD Technician
Citrine LLC
10.2022 - 11.2023
Warehouse Lead Person
Steven Roberts Original Desserts
09.2021 - 09.2022
Management Representative
Daytona Cafe
08.2020 - 04.2021
Architectural Designer
521 Construction
10.2019 - 07.2020
Banker
Bancolombia
02.2019 - 09.2019
Shop Owner
Arquisorpresas
01.2015 - 04.2021
No Degree - English-as-a-Second-Language Education
Emily Griffith Technical College
Bachelor of Arts - Architecture
Francisco De Paula Santander
Associate of Applied Science - Ceramic Engineering
Francisco De Paula Santander
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