Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

KELLY TOWERY

Lincolnton,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

AREASALESMANAGER, Dillard's
07.2012 - Current
  • Develop and implement contingency plans to maintain expected sales growth
  • Communicate, motivate and lead a group of individuals toward group and company success
  • Effectively recruit and train qualified applicants that meet the organization's requirements while assisting in the hiring process
  • Manage and analyze the KPIs that are geared towards individual, team and company success
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with a strong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems

JEWELRYCONSULTANT, Kay Jewelers
10.2010 - 07.2012
  • Secured individual lines of credit as a customer service key performance indicator
  • Developed and cultivated relationships that resulted in repeat business and an increase in sales and profit
  • Promoted to special events coordinator while directing and managing all promotional campaigns and special events.

MERCHANDISEMANAGER, Stein Mart
10.2001 - 10.2010
  • Created and managed an in-service training program that lead to an increase in the overall profit and growth of the organization
  • Delivered and communicated employee performance reviews based on the organization's policy and procedures
  • Managed and implemented contingency plans that addressed underperforming departments

Education

Bachelor of Science - Business Management /Leadership

Pfeiffer University
Charlotte, NC

Master of Science - Organizational Leadership/Human Resources

Pfeiffer University
Charlotte, NC

Skills

  • Market Analysis
  • Staff Development
  • New Business Development
  • Client/Staff Relations
  • Directing Sales Initiatives
  • AREA SALES MANAGER SUMMARY
  • Exceeded sales plan as well as captured gross margin dollars by analyzing and adjusting
  • Marketing sales trends, refocused employee training modules and inventory control
  • Management
  • Developed improvement strategies that included team-building and training while
  • Prioritizing and managing multiple projects to achieve critical performance goals
  • Effective communication and interpersonal relation skills that provide a commitment
  • Towards maintaining and cultivating customer, employee, and stakeholder relations

Professional References

Marilynne J. Gillespie, Retired Vice President, Estee Lauder Cosmetics

3648 Jordanview Ln

Gastonia, NC 28056

704-905-6747

*She and I both worked together at Dillard's on the Sales Management Team



Lori G. Voss, Real Estate Broker

1006 S. Belvedere Ave

Gastonia, NC 28054 

704-777-8974

*She and I both worked together at Dillard's on the Sales Management Team



Jacki Wisler EdD, MBA, SHRM-SCP

704-330-0025

Jacchrwis@yahoo.com

*Former professor at Pfeiffer University School of Graduate Studies




Timeline

AREASALESMANAGER, Dillard's
07.2012 - Current

JEWELRYCONSULTANT, Kay Jewelers
10.2010 - 07.2012

MERCHANDISEMANAGER, Stein Mart
10.2001 - 10.2010

Bachelor of Science - Business Management /Leadership

Pfeiffer University

Master of Science - Organizational Leadership/Human Resources

Pfeiffer University

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KELLY TOWERY