Kelly Trainor
ROCKAWAY PARK,NY
Summary
Dedicated School Bus Monitor with a strong focus on student safety and behavior management. Proven ability to communicate effectively and resolve issues, ensuring a secure environment during transportation.
Overview
36
36
years of professional experience
Work History
School Bus Monitor
Logan Bus Co., Inc
Ozone Park, New York
12.1993 - 10.2024
- Monitored student behavior on bus to maintain a safe environment.
- Facilitated safe boarding and exiting procedures for students.
- Liaised with drivers to address student needs and behavior concerns.
Accounts Receivable Clerk
Globus Gateway Cosmos
Rego Park, New York
09.1990 - 03.1993
- Processed customer invoices using accounting software, ensuring accuracy of records and timely billing.
- Resolved account discrepancies through investigation and effective communication with clients, enhancing customer satisfaction.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Reviewed incoming payments for accuracy, ensuring proper posting into general ledger and maintaining financial integrity.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Processed posting and reconciling payments and addressed aged receivables.
General Office Clerk
General Accident Insurance
New York, New York
09.1988 - 02.1990
- Managed daily office operations for a leading insurance provider.
- Processed and filed customer documents accurately and efficiently.
- Coordinated interdepartmental communication to enhance workflow efficiency.
- Assisted clients with inquiries regarding insurance policies and services.
- Organized sensitive information securely using electronic filing systems to ensure easy access.
- Answered phone calls and directed them to the appropriate personnel.
- Provided comprehensive administrative support, including data entry, typing, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06-1987
Skills
- Safety protocols
- Emergency procedures
- Behavior management
- Supervision techniques
- Conflict resolution
- Customer service
Timeline
School Bus Monitor
Logan Bus Co., Inc
12.1993 - 10.2024
Accounts Receivable Clerk
Globus Gateway Cosmos
09.1990 - 03.1993
General Office Clerk
General Accident Insurance
09.1988 - 02.1990
High School Diploma -
Richmond Hill High School