Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Kelly Tyler

Kelly Tyler

Houston,TX

Summary

Dynamic professional with a proven track record at SuperiorEquipmentServices, adept at enhancing patient care through compassionate support and meticulous documentation. Skilled in scanning tax documents and organization, I foster strong relationships while ensuring optimal outcomes. My attention to detail and effective communication have consistently improved patient satisfaction and streamlined processes. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience
3
3
Certification

Work History

PCA

CARE Inc
06.2018 - 09.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Personal Assistant

Superior Equipment Services
01.2017 - 01.2018
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.

Scan Technician

Schoen CPA Firm
01.2012 - 10.2016
  • Supported team members by assisting with troubleshooting problems and sharing valuable knowledge about the scanning process.
  • Optimized workflow processes by identifying areas for improvement in current systems and implementing necessary changes accordingly.
  • Contributed to the company''s eco-friendly initiatives by reducing paper waste through digital archiving of documents.
  • Assisted management in evaluating potential upgrades or purchases based on efficient performance levels observed in various scanning technologies.
  • Managed multiple projects simultaneously while consistently meeting tight deadlines for both small-scale tasks and large-volume jobs.
  • Reduced error rates with meticulous attention to detail during the preparation, scanning, and verification stages of each project.
  • Maintained detailed records of all scanned documents, enabling easy retrieval for future reference or audits.
  • Provided excellent customer service, promptly addressing any concerns or requests related to scanned documents from clients or colleagues.
  • Demonstrated proficiency in using various types of scanners, including flatbeds, feeders, book scanners, as well as specialized software applications relevant to the industry.
  • Ensured high-quality digital images by conducting regular maintenance on equipment and utilizing advanced scanner settings.
  • Enhanced document organization by scanning and indexing various materials.
  • Increased accuracy of scanned documents by implementing quality control measures and software-related adjustments.
  • Contributed to a positive work environment by maintaining open lines of communication with teammates, readily offering assistance, and sharing expertise for collective success.
  • Maximized productivity through multitasking, promptly addressing technical issues, and maintaining a well-organized workspace.
  • Collaborated with other departments to ensure timely delivery of scanned materials for further processing or analysis.
  • Streamlined processes for faster turnaround times with efficient scanning techniques.
  • Facilitated secure handling of sensitive information by adhering to strict confidentiality guidelines and protocols.
  • Evaluated images for technical quality and accuracy.

Education

Forensic Science - Forensic Science

Ashworth College
Norcross, GA
05.2008

English Literature - English

Ashworth College
Norcross, GA
05.2006

Skills

Scanning tax documents

Answering phones

Filing

Mail outs

Organization of client receipts

Documentation of client receipts

  • Customer service
  • Strong work ethic
  • Attention to detail
  • Creative thinking capacity
  • Time management expertise
  • Detail-oriented mindset
  • Dedicated team player
  • Exceptional organization
  • Valid Driver's license
  • Commitment to quality and service
  • Errands
  • Administrative support
  • Professional and mature
  • Resourceful
  • Discretion and confidentiality
  • File and database management
  • Filing and data archiving
  • Scheduling
  • Social media savvy
  • Client satisfaction
  • Client relations
  • Meticulous attention to detail
  • Guest relations
  • Database entry
  • Office supply management
  • Meeting planning
  • Vendor relationship management
  • Customer needs assessment
  • Correspondence drafting
  • Account management
  • Invoice processing
  • Personal correspondence
  • Mail sorting
  • Shipping and receiving packages
  • Clean driving record
  • Call screening
  • Extensive vocabulary
  • Conference planning

Certification

+HIPPA Certification

+Bloodborne Pathogens Certification

+ First Aid Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PCA

CARE Inc
06.2018 - 09.2024

Personal Assistant

Superior Equipment Services
01.2017 - 01.2018

Scan Technician

Schoen CPA Firm
01.2012 - 10.2016

Forensic Science - Forensic Science

Ashworth College

English Literature - English

Ashworth College

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Kelly Tyler