Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
36
36
years of professional experience
Work History
RN Case Manager
Lee Health System
Fort Myers, FL
07.2010 - Current
Communicated regularly with family members regarding patient care needs and progress toward goals.
Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
Facilitated referrals to community resources for additional support services.
Attended continuing education seminars relevant to case management practices.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Maintained accurate documentation of patient progress in the electronic health record.
Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Participated in quality improvement initiatives related to case management processes.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
RN Floor Nurse
Gulf Coast Hospital
Fort Myers, FL
01.2004 - 08.2008
Provided emotional support to patients dealing with difficult diagnoses or lifestyle changes.
Reviewed lab values for accuracy prior to administering prescribed medications.
Communicated effectively with all levels of personnel within the healthcare setting regarding patient care issues.
Participated in interdisciplinary rounds on each assigned unit at least once per week.
Provided patient care plans in accordance with physician orders and established nursing protocols.
Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians.
Collaborated with multidisciplinary team members to ensure best possible outcomes for the patient's recovery.
Instructed patients on pre-and post-operative care instructions, diet modifications, medications and self-care techniques.
Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning.
Maintained a safe environment for staff members and patients through infection control practices or safety protocols.
Interpreted and implemented individual care plans.
Observed strict safety measures, including checking medication dosages before administration to patients.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Coordinated discharge planning to ensure continuity of care post-hospitalization.
Military
United States Air Force, USAF
08.1988 - 07.1997
Maintained stock levels of aircraft parts and materials to ensure readiness for mission deployment.
Performed maintenance, repair, and troubleshooting of mechanical systems on ground support equipment.
Conducted daily inspections of equipment and vehicles for proper operation.
Assisted in the loading and unloading of cargo onto aircrafts.
Performed data entry into logistics software programs to track shipments and inventory.
Coordinated with other personnel to ensure timely delivery of cargo items.
Provided technical expertise in the installation, testing, and maintenance of airfield lighting systems.
Monitored flight operations to ensure safe takeoffs and landings at airfields.
Tracked inventory using automated tracking systems such as Logistics Information Warehouse.
Created detailed reports on shipments, deliveries, and inventories using Microsoft Office applications.
Ensured all operational documents were accurate and up-to-date prior to mission deployments.
Planned routes for transportation based on customer needs while ensuring cost efficiency.
Identified potential issues related to transportation delays or damaged goods during transit.
Prepared paperwork for customs clearance when transporting goods across international borders.
Developed training plans for new personnel assigned to logistics readiness teams.
Supported emergency response activities by providing logistical support in disaster relief efforts.
Coordinated with suppliers to resolve any issues related to quality or quantity of products ordered.
Directed team activities by establishing task priorities and providing guidance.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
Explained proposed solutions to customers and management through oral presentations and written proposals.
Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Organized purchase and delivery of materials needed for various contracts.
Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
Implemented inventory control measures to safeguard sensitive items and equipment.
Monitored regular maintenance and protection of project infrastructures and equipment.
Managed subcontractor activities by reviewing proposals and developing performance specifications.