Kelly Velegol
Registered Nurse
Weirton,WV
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, home health care, and telephonic triage. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
16
16
years of professional experience
Work History
Registered Nurse, Health Information Line
Cigna Healthcare
Remote
05.2015 - 04.2026
- Improved patient outcomes by conducting thorough telephonic assessments and promptly addressing medical concerns.
- Ensured patient safety during crisis situations by rapidly assessing symptoms over the phone and guiding individuals toward appropriate emergency resources.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated patients on health management and preventive measures via telecommunication channels.
- Assessed patient symptoms to provide appropriate telephonic triage and guidance.
Registered Nurse, Home Health Care
Weirton Medical Center
Weirton, WV
01.2012 - 05.2018
- Conducted patient assessments to develop and implement personalized care plans.
- Collaborated with multidisciplinary teams to coordinate comprehensive home care services.
- Reduced hospital readmission rates by providing thorough patient education on managing chronic conditions at home.
- Managed caseloads efficiently by prioritizing patient needs and organizing schedules accordingly.
- Implemented fall prevention strategies within the home environment, minimizing risks for injury among patients.
- Educated patients and families on health management and medication adherence strategies.
Registered Nurse
Weirton Geriatric Center
Weirton, WV
08.2010 - 12.2011
- Provided direct patient care, assessing vital signs and administering medications.
- Streamlined medication administration processes, reducing errors and improving safety protocols.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Associate of Science - Nursing
West Virginia Northern Community College
Weirton, WV05-2010
Skills
- Patient assessments
- Documentation and charting
- Patient education and counseling
- Compassion and empathy
- Relationship building
- High level of autonomy
- Call triaging
- Home health care
- Preventive health
- Strong clinical judgment
Timeline
Registered Nurse, Health Information Line
Cigna Healthcare
05.2015 - 04.2026
Registered Nurse, Home Health Care
Weirton Medical Center
01.2012 - 05.2018
Registered Nurse
Weirton Geriatric Center
08.2010 - 12.2011
Associate of Science - Nursing
West Virginia Northern Community College