Kelly Vo
Sebring,FL
Summary
Detail-oriented and customer-focused professional with experience managing high-volume operations in a fast-paced, regulated environment. Skilled in communication, problem-solving, teamwork, and maintaining strict safety and compliance standards. Proven ability to remain calm under pressure, adapt to changing situations, and provide exceptional service while ensuring accuracy and efficiency. These strengths translate well to delivering outstanding passenger care and supporting safe flight operations as a cabin crew member.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Technician
LabCorp
Calabasas, CA
11.2024 - 04.2026
- Exhibited advanced problem-solving capabilities by troubleshooting processes and resolving operational challenges in a dynamic environment.
- Conducted regular assessments to maintain strict compliance with safety procedures and quality control requirements.
- Thrived in high-pressure environments, managing multiple priorities while delivering accurate and timely results.
- Coordinated efforts with cross-functional teams to enhance workflow and meet performance objectives.
Lab Associate
Quest Diagnostics
Valencia, CA
06.2023 - 04.2024
- Streamlined management of high-volume workloads, effectively balancing competing priorities while upholding accuracy in a fast-paced environment.
- Executed tasks with precision, adhering to rigorous safety protocols and confidentiality regulations.
- Managed issue resolution processes to ensure seamless operations and maintain positive customer experiences.
- Implemented computerized tracking systems to ensure precise record-keeping and enhance operational efficiency.
- Collaborated effectively with multidisciplinary teams to meet daily performance goals and service standards.
Phlebotomy Intern
Mission Community Hospital
Van Nuys, CA
10.2022 - 11.2022
- Performed venipuncture and capillary puncture techniques with high accuracy.
- Collaborated with healthcare professionals to ensure efficient patient care delivery.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Maintained strict confidentiality regarding patient information according to HIPAA regulations while processing paperwork related to test orders or results documentation.
Education
Bachelor of Arts - Biology
California State University, Northridge
Northridge, CA12.2021
Skills
- Effective communication
- Safety Compliance
- Cross-functional teamwork
- Attention to Detail
- Strategic issue management
- Time Management
- High-Pressure Environment Management
- Emergency Response Preparedness
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Thai
Elementary
Timeline
Clinical Laboratory Technician
LabCorp
11.2024 - 04.2026
Lab Associate
Quest Diagnostics
06.2023 - 04.2024
Phlebotomy Intern
Mission Community Hospital
10.2022 - 11.2022
Bachelor of Arts - Biology
California State University, Northridge