To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Lead Respiratory Therapist/Interim Director
Forrest City Medical Center
Forrest City, AR
02.2021 - 06.2024
Provided compassionate end-of-life care for patients with terminal respiratory conditions, ensuring a comfortable transition to palliative services when appropriate.
Contributed to hospital-wide initiatives to improve patient satisfaction ratings and overall quality of care.
Improved departmental efficiency by streamlining workflows and optimizing staff schedules.
Developed innovative educational materials to support staff competency in emerging trends within the field of respiratory therapy.
Identified areas for process improvement within the department, resulting in cost savings without compromising quality of care.
Maintained up-to-date knowledge in the field by attending professional development events and participating in industry associations.
Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
Maintained accurate patient records to track patients' medical history and treatment plans.
Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
Lead Respiratory Therapist
NEA Baptist Memorial Hospital
Jonesboro, AR
08.2015 - 12.2020
Maintained up-to-date knowledge in the field by attending professional development events and participating in industry associations.
Championed patient-centered care, advocating for individualized treatment plans based on unique needs and preferences.
Improved departmental efficiency by streamlining workflows and optimizing staff schedules.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex respiratory needs.
Promoted a culture of continuous learning, providing ongoing education and training for staff members.
Identified areas for process improvement within the department, resulting in cost savings without compromising quality of care.
Managed a diverse caseload of patients across various clinical settings, including intensive care units, emergency departments, and general medical wards.
Mentored junior therapists, fostering professional growth and development within the team.
Contributed to hospital-wide initiatives to improve patient satisfaction ratings and overall quality of care.
Hostess Manager
Veanos Restaurant
Marion, AR
08.2014 - 09.2015
Fostered a positive work atmosphere, promoting open communication between staff and management.
Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Certified and maintained cleanliness and general upkeep of dining room, bar, and other guest contact areas to meet sanitation protocols.
Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
Legal Secretary
Crittenden County Public Defender’s office
West Memphis, AR
05.2009 - 05.2014
Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Organized files for court proceedings.
Answered and directed calls using multi-line switchboard.
Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Filed documents with courts on behalf of attorney.
Reduced errors in legal documents by implementing thorough proofreading processes.
Created, indexed, and maintained client binders.
Scheduled all appointments, appearances and briefings.
Developed and maintained filing and retrieval systems.
Scheduled and made appointments for Number attorneys.
Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
Enhanced attorney productivity with proficient management of case files and schedules.
Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
Increased overall efficiency within the firm by streamlining workflows between departments using advanced organizational skills.
Created and printed legal documents for attorneys to review.
Completed data entry of legal documents into electronic filing systems.
Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Education
Associates of Science in Respiratory Therapy - Respiratory Therapy
Mid-South Community College
West Memphis, AR
05.2015
Associates Of Arts In General Education -
Mid-South Community College
West Memphis, AR
05.2013
High school diploma -
Marion high school
05.2002
Skills
Clinical Documentation
Quality Improvement
Clinical Leadership
Strong Clinical Judgment
Appointment Scheduling
References
References available upon request
Timeline
Lead Respiratory Therapist/Interim Director
Forrest City Medical Center
02.2021 - 06.2024
Lead Respiratory Therapist
NEA Baptist Memorial Hospital
08.2015 - 12.2020
Hostess Manager
Veanos Restaurant
08.2014 - 09.2015
Legal Secretary
Crittenden County Public Defender’s office
05.2009 - 05.2014
Associates of Science in Respiratory Therapy - Respiratory Therapy