Kelly Warley
Titusville,FL
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
9
9
years of professional experience
Work History
Teller/Mobile Teller/Customer Service Representative
Sunrise Bank
11.2020 - Current
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Member Service Representative
Community Credit Union Of Florida
09.2014 - 09.2020
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Partnered with other departments facilitating smooth resolution of complex cases resulting in improved member experience.
- Responded to customer calls and emails to answer questions about products and services.
- Opened customer accounts and provided deposit and withdrawal receipts.
Education
High School Diploma -
Spruce Creek High School
Port Orange, FLSkills
- Financial Services
- Excellent Time Management Skills
- Banking
- Exceptional Customer Service
- Attention to Detail
- Problem Solving Abilities
- Computer Literacy
- Transaction Processing Accuracy
- Customer Service Excellence
Timeline
Teller/Mobile Teller/Customer Service Representative
Sunrise Bank
11.2020 - Current
Member Service Representative
Community Credit Union Of Florida
09.2014 - 09.2020
High School Diploma -
Spruce Creek High School
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